Brand vs Conversion

WHAT?
We’ve crafted a dinner and an evening designed to help bring together industry leaders to dicuss the value, resources, and execution of branding—from creative initiatives and customer experience to measuring the genuine love felt by customers. The event promises to deliver actionable insights and invaluable networking opportunities.

WHY ATTEND?
Commerce Futures events are more than just gatherings—they are trusted spaces for retail leaders to have candid, meaningful conversations about the real-world struggles and triumphs of digital and eCommerce.`

• Learn from peers: Hear firsthand experiences from industry leaders
• Engage in open dialogue: Share your own challenges in a supportive environment
• Discover practical solutions: Walk away with insights and strategies you can apply immediately
  WHO?
  This event is for professionals in RETAIL ONLY. No consultancies or tech vendors.
  SPEAKER:
  Details to follow.
  HOW MUCH?
  FREE to all retailers! Register your interest and our team will be in touch.
  PROPOSED AREAS OF LEARNINGS?
  

Balancing Metrics and Brand Loyalty: Discuss the challenge of meeting short-term performance goals while nurturing long-term customer loyalty

Strengthening Brand Identity: Methods to create an engaging CX, exploring creativity and ways to differentiate

Measuring Real Customer Connection: Explore methods for measuring customer loyalty and emotional connection beyond traditional metrics

AGENDA
18:30 Arrival & Welcome Drinks

19:15 Guests Sit

19:20 Welcome Commerce Futures

19:30 Opening Talk - Guest Panel

20:00 Starters Topic One - Discussion at individual tables

20:20 Topic One discussed as a collective

20:40 Mains Topic Two - Discussion at individual tables

21:10Topic Two discussed as a collective

21:30 Desserts & Networking

23:00 Event Closes

Host or Publisher Commerce Futures