Austin Tourism Insider (ATI) Training Program 2025

Looking for an opportunity to grow your knowledge of Austin?

The Austin Tourism Insider (ATI) Program is designed to support Austin tourism and hospitality employees, corporate new hire onboarding, and Austin hospitality enthusiasts. The program will provide expert knowledge of Austin and its tourism assets, improve confidence in suggesting options for visitors and elevate their experience, reinvigorate passion for the industry and community, and foster deep-rooted connections with others and the city we proudly support.

Each ATI class includes:

• ATI Program Facilitation
• Private Group Tour
• Food/Beverage for each registrant
• ATI Program Takeaways

Multiple date/time options available!

TO NOTE: If you are interested in a class buyout or customized ATI course to bring to your place of business, please reach out to [email protected] for more information.

We look forward to seeing you there!

For any questions, please reach out to [email protected]

About the Visit Austin Foundation

The Visit Austin Foundation promotes and develops education, job training and career opportunities within the hospitality, music and tourism community in the greater Austin area.

Feedback from Previous Classes:

“It invigorated my love and appreciation for the city and helped give me so many great ideas to use when talking about the city and making recommendations to visitors. I would highly recommend the training for anyone wanting to grow their knowledge, respect and passion for Austin.

— William Mills, Giant Noise

”This is outstanding training for any guest facing team members. Our team instantly applied what they learned to the guest experience. If your property values impactful connections with your guests, enroll today!”

—Joe Bolash, General Manager, Hilton Austin

“Working with Visit Austin to customize this class has been an experience I have thoroughly enjoyed! Working with the team to plan specifics for food, swag bags, and class content has been a very simple and hassle-free process. Everyone was very efficient in handling all of the moving pieces, all I had to do was send my information over and everything was taken care of from there. I have been in Austin for over 10 years and both times I have taken this class I have learned something new about Austin and its vibrant history.”

—Candace Wallace, Hampton Inn/Home2 Suites East Austin

“The energy was there! The cohesiveness between learning what outsiders love about Austinites and the way the training was led was natural and authentically Austin (based on what I've learned here!). Loved it - made me feel a sense of pride in choosing to start a new life here. I'm just proud to be in this city and playing a part in promoting it. What a killer day of sharing the love this has been..”

—Dillon Pouliot, South Congress Hotel

Host or Publisher Visit Austin Foundation