Applied Critical Thinking for Better Decisions – 1 Day Course, Boston, MA

Bring your team and save:

1. Groups of three or more receive a 10% discount

2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.

About This Course

Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom / In-Person Workshop
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate Provided
Refreshments: Lunch, tea/coffee, and snacks included

Course Overview

This workshop develops essential critical thinking skills required to evaluate information objectively, identify biases, and make logical, evidence-based decisions. Participants learn how to break down complex problems, assess facts, challenge assumptions, and reason more effectively in both personal and professional contexts.

The course uses real-life scenarios, guided exercises, case studies, and interactive discussions to strengthen analytical thinking, decision-making, and problem-solving abilities. By the end of the session, attendees will understand how to apply structured thinking methods that lead to clearer judgment and better outcomes.

Learning Objectives

• Understand core principles of critical thinking
• Recognize and reduce personal biases
• Strengthen logical reasoning and evidence evaluation
• Identify flawed assumptions and weak arguments
• Apply structured analysis to solve problems
• Make clearer, more rational decisions
• Use critical thinking techniques in real workplace situations

Target Audience

• Professionals in any role or industry
• Managers and team leaders
• Students and early-career professionals
• Customer service and operations teams
• HR, administration, and support staff
• Anyone wanting to improve decision-making and reasoning

This course improves your ability to think clearly, analyze information objectively, and make confident, evidence-based decisions—skills essential in modern workplaces. Participants gain practical tools that enhance judgment, reasoning, and communication. By strengthening clarity and logical thinking, professionals can avoid errors, reduce bias, and make smarter choices under pressure.

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Want to train your whole team together?
Organizations can request a customized in-house workshop to strengthen team-wide decision-making, problem-solving, and analytical thinking abilities across all departments. These tailored sessions encourage better collaboration, stronger decision frameworks, and more consistent problem-solving across teams.

📧 Contact us today to schedule a customized in-house session:

Info: • Understand the principles and purpose of Operational Excellence.
• Identify core elements: quality, efficiency, consistency, and value.
• Explore the benefits of improvement-driven business cultures.
• Icebreaker Activity

Info: • Map processes step-by-step to visualize workflows.
• Identify the 8 wastes (TIMWOODS) in operations.
• Evaluate gaps and inefficiencies in current systems.
• Activity

Info: • Use tools like 5 Whys and Fishbone Diagrams.
• Distinguish symptoms from root causes.
• Build structured problem-solving habits.
• Role Play

Info: • Apply tools like 5S, Kaizen, and Standard Work.
• Improve flow, reduce delays, and optimize resources.
• Understand how lean supports continuous improvement.
• Case Study

Info: • Identify relevant KPIs for operational performance.
• Monitor results using dashboards and metrics.
• Use data to guide decision-making and improvements.
• Simulation

Info: • Engage employees in improvement initiatives.
• Improve communication and ownership at all levels.
• Encourage innovation and team-driven solutions.
• Group Brainstorm Activity

Info: • Create practical action plans for process improvement.
• Set measurable goals for long-term impact.
• Develop follow-up mechanisms for sustained results.
• Action Plan Review

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Host or Publisher Mangates