AI Integration for Local Government Officers
About this Event
Council work has rules that generic AI training ignores. This session starts from them.
Records obligations, privacy duties under the Privacy and Responsible Information Sharing Act 2024 (WA), and the public trust that sits behind every counter interaction: this half-day builds practical AI skills for local government officers inside those constraints, not around them.
Who this is for. Local government customer service, records, planning and governance officers.
What you will do. Four 45-minute modules:
- AI in the Council Context: Records, PRIS and Trust , where AI use touches recordkeeping, privacy and community expectations, in plain English.
- Safe Use at the Counter: Customer Service Scenarios, practise realistic counter and inbox scenarios and sort acceptable from unacceptable AI assistance.
- Hands-On: Drafting and Checking Council Documents , draft and verify a council-style document with AI support using fictional content, with a documented checking step.
- Your Officer-Level Integration Checklist , leave with a checklist you can apply from your next shift.
What you will leave with. A council-context safe-use checklist, a completed drafted-and-verified document exercise, and an officer-level integration checklist.
Prerequisites and exclusions. None. Fictional data only; do not bring ratepayer or resident information. Regulatory content is general information, not legal advice, and does not replace your council's own policies.
Your facilitator: Dr Eunice Sari.
Dr Eunice Sari is Co-Founder and Management Committee Member of WA AI Hub and a humanity-centred AI and inclusive design leader with more than 25 years' experience. She co-created WA AI Hub's Responsible AI Governance Sprint and AI for Me programs, and is CEO and Co-Founder of UX Indonesia, Co-Founder of Customer Experience Insight Pty Ltd, a Google Mentor, a Google Certified Design Sprint Master, Adjunct Professor at UNSW and an Honorary University Fellow at Charles Darwin University.
Accessibility. The Platform is a step-free venue near public transport. Tell us about access requirements when you book.
Your next step after this session. The Local Government and Community Services Field Lab (SEC-230) tests these methods on sector workflows; PRIS Act Foundations (PRIS-101) goes deeper on privacy duties; and 100% of your FND-120 fee credits toward CAP-201 or CAP-202 within 30 days.
What this is and is not. This is a non-accredited professional development session. It does not lead to a nationally recognised qualification, and it is not a certification, audit opinion or conformity assessment. Participants receive a certificate of participation.
Framework references. Session content is mapped to the six essential practices in the National AI Centre's Guidance for AI Adoption (published 21 October 2025, which updated and replaced the 2024 Voluntary AI Safety Standard), Australia's 8 AI Ethics Principles (2019) and ISO/IEC 42001:2023. Tool names are used as examples only and do not indicate any partnership or endorsement.
General information only. Regulatory content is general information current at the date shown and is not legal advice. Obligations differ by entity type. Western Australian public sector entities and their contracted service providers should obtain their own advice on the Privacy and Responsible Information Sharing Act 2024 (WA).
Outcomes. Participants draft the listed artefacts during the session and complete them using the take-home workbook. Results depend on your own data, systems and follow-through; no financial or productivity outcome is guaranteed.
Grants. Session outputs are documented so they can be reused as supporting evidence in funding applications. WA AI Hub does not provide grant-writing services and makes no representation about eligibility, open rounds or outcomes. Grant rounds and eligible expenditure change; check the current guidelines.
Cancellations and refunds. WA AI Hub uses a strict cancellation policy because training places are limited, facilitator time is reserved in advance, venues and materials are planned ahead, and late cancellations prevent another participant from attending.
Participant cancellation windows
- 14 or more calendar days before the scheduled session: Transfer to another available WA AI Hub session or course credit, less any non-recoverable third-party platform fee. Refunds may be offered less an administration fee at WA AI Hub’s discretion.
- 7-13 calendar days before the scheduled session: Transfer or credit only, subject to availability. No cash refund for change-of-mind cancellation.
- Less than 7 calendar days before the scheduled session: No refund, no credit and no transfer for change-of-mind cancellation. WA AI Hub may consider exceptional circumstances at its discretion.
- No-show or partial attendance: No refund, no credit and no transfer, except where required by Australian Consumer Law.
Substitutions
Participant substitutions are allowed up to 24 hours before the session if the substitute meets eligibility requirements and WA AI Hub receives the updated attendee details in writing.
Organiser cancellation, rescheduling or major change
If WA AI Hub cancels a session, cannot deliver the session, or makes a major change to the time, delivery mode or core advertised content, participants will be offered a reasonable remedy such as transfer, credit or refund, consistent with Australian Consumer Law.
Australian Consumer Law statement
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. If a service fails to meet a consumer guarantee, participants may be entitled to a remedy depending on the circumstances. This policy does not limit those rights.
Platform fees
Ticketing platform fees and payment processing fees may be non-refundable where those fees are charged and retained by the platform, except where law or the relevant platform rules require otherwise.
How to request a cancellation, transfer or remedy
Email Junita [email protected] (08) 6156 4865 with the participant name, session title, booking reference, requested outcome and reason for the request.
Recommended acceptance wording
By registering, participants acknowledge the refund and cancellation policy and understand that statutory rights under Australian Consumer Law continue to apply.
Where is it happening?
Event Location & Nearby Stays:
AUD 462.53
