AI in the Contact Centre - In-Person Event at HybrIT

Schedule

Thu Sep 17 2026 at 09:30 am to 02:00 pm

UTC+01:00
Location

Tithe Barn Way | Northampton, EN

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Join HybrIT and industry partners for a focused, in-person session exploring how AI is transforming customer experience and contact centres.
About this Event

AI in the Contact Centre - In-Person Event at HybrIT

Join HybrIT and industry partners for a focused, in-person session exploring how AI is transforming customer experience and contact centre operations. Gain practical insight, see live demonstrations, and connect with peers facing the same challenges.

Event Address:

HybrIT HQ

The Barns, Park Circle

Tithe Barn Way

Swan Valley

Northampton

NN4 9BG


Following registration, we will contact you with a follow up communication regarding your dietary requirements.


Event Photos
Agenda

🕑: 09:30 AM - 10:00 AM
Refreshments and Welcome / Introduction
🕑: 10:00 AM - 10:45 AM
KEYNOTE: The AI-Driven Contact Centre
🕑: 10:45 AM - 11:15 AM
AI Agents in the Contact Centre
🕑: 11:15 AM - 11:30 AM
Break & Networking
🕑: 11:30 AM - 12:15 PM
Technology Deep Dive & Demo
🕑: 12:15 PM - 01:00 PM
Lunch & Networking
🕑: 01:15 PM - 01:45 PM
Voice Translation using AI
🕑: 01:45 PM - 02:00 PM
Closing & Next Steps
🕑: 02:00 PM
“Ask the expert” clinic
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Where is it happening?

Tithe Barn Way, Tithe Barn Way, Northampton, United Kingdom

Event Location & Nearby Stays:

Tickets

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