A Day in the Life of a Support Coordinator

Welcome to A Day in the Life of a Support Coordinator event happening at Outlook Australia on March 26, 2026 at 1:15 PM (Australia/Melbourne Time).

Support coordination can look straightforward on paper. In practice, it is complex, fast-moving, and requires constant judgment, communication, and problem-solving.

This session brings together experienced support coordinators to share what the role actually involves day to day. From managing competing priorities to navigating participant expectations and working alongside providers, this is an honest conversation about the realities of the role.

Designed as a peer-led panel discussion, this event focuses on real experience rather than theory. Attendees will gain practical insight, shared understanding, and stronger connections across the disability sector.

Date: 26th March 2026
Time: 1:15 pm to 3:15 pm
Location: Outlook Australia, 24 Toomuc Valley Road, Pakenham VIC 3810

• Dima Jamis, Founder and CEO, Nolastray Support
• Tony Di Iorio, Director and Support Coordinator, Amigos Community Solutions
• Greg Artemiou, Director and Senior Support Coordinator, Strong Steps

• What support coordination looks like in practice
• Managing complexity, boundaries, and workload pressures
• Working effectively with participants, families, and providers
• What good coordination looks like when it is done well
• Practical lessons from real-world experience

• Support Coordinators
• Allied health professionals
• Disability service providers
• Anyone working closely with NDIS participants

This is a relaxed, conversational session with time for discussion and networking. There is no sales pitch and no jargon-heavy presentations. Just experienced voices sharing what works, what does not, and what they wish they had known earlier.

Places are limited.

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Host or Publisher Greenstaff Medical