2026 Member Loyalty Group Partner Forum

Join Member Loyalty Group for two days of inspiration, innovation, and networking tailored for member experience professionals.
About this Event

Welcome to the Member Loyalty Group Partner Forum!

This year's Partner Forum will take place September 29-30, 2026, at the Thompson San Antonio - Riverwalk, by Hyatt.

✅ Save with early bird pricing – register before July 1 for the best rate!
✅ Gain insights into the latest trends in member loyalty and engagement.
✅ Connect with peers, industry experts, and the MLG team.
✅ Explore solutions that drive loyalty and elevate member experiences.

Take advantage of early bird pricing and secure your spot today!

Special Hotel Rates

MLG has secured a limited block of rooms at The Thompson San Antonio - Riverwalk at a discounted rate of $219/night + taxes and fees. If you'd like to stay here, please use the link to before Tuesday, September 8, at the negotiated conference rate, available here on an exclusive basis.

https://www.hyatt.com/events/en-US/group-booking/SATTH/G-MLGF

Please Note: Attendees are responsible for their own hotel, travel, and incendental expenses. For reimbursement or accounting needs, please work directly with the hotel to obtain an itemized folio and any required documentation.

MLG Cancellation Policy:

All cancellations must be in writing. Please notify our team at [email protected].

• Cancellation received 31 Days or more prior to event date = full refund issued
• Cancellation received 0-30 Days prior to event date = No refund will be issued

Due to financial obligations incurred by MLG, no refunds will be issued on cancellation requests received 30 days or less prior to the start of the event. Substitute attendees are welcome, subject to eligibility.

Tuesday, Sept. 29

🕑: 08:00 AM - 09:00 AM
Registration, Breakfast, and Networking
🕑: 09:00 AM - 09:30 AM
Welcome and Opening Comments
🕑: 09:30 AM - 12:00 PM
General Sessions and Break
🕑: 12:00 PM - 01:00 PM
Networking Lunch
🕑: 04:00 PM - 04:30 PM
Daily Wrap-Up
🕑: 05:00 PM - 07:00 PM
Group Networking Event
🕑: 01:00 PM - 04:00 PM
Breakout Sessions/Roundtables
🕑: 05:30 PM - 07:00 PM
Networking Event
Wednesday, Sept. 30

🕑: 08:00 AM - 09:00 AM
Breakfast and Networking
🕑: 09:00 AM - 09:30 AM
Welcome to Day 2 / Opening Comments
🕑: 09:30 AM - 12:00 PM
General Sessions and Break
🕑: 12:00 PM - 01:00 PM
Networking Lunch
🕑: 01:00 PM - 03:30 PM
Breakout Sessions / Roundtables
🕑: 03:30 PM - 04:00 PM
MLG Partner Forum Wrap Up