2026 - January ASQ Orange Empire, Section 0701, Monthly Meeting

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The cost of quality consists of prevention, appraisal, and failure costs, accounts for up to 25% of sales for some firms and can reach 40% to 50% in certain cases. The popular defect detection methods often fall short: manual inspections are prone to human errors and inconsistent result in missed or misclassified defects. While automated inspection systems often rely on predefined specifications, defect libraries, and fixed checkpoints which require substantial upfront investments. Existing large language model solutions, such as ChatGPT, Gemini, and Claude, are not deliver reliable and accurate defect detection since their models are designed for general purpose tasks.

The DefectAI platform bridges this gap by enabling users to train and fine-tune AI models on their own image-text datasets. It allows you to capture product images through devices like smartphones, tablets, desktops, or robot camera. Users can capture product images using common devices—smartphones, tablets, desktops, or robotic cameras. The system detects a wide range of defects, including surface flaws, out-of-spec conditions, foreign materials, misassemblies, and labeling errors, across all stages: incoming inspection, in-process production, finished goods, and packaging.

Beyond detection, the platform supports comprehensive defect management—facilitating root cause analysis, defect disposition, and structured risk assessments (including hazard identification, hazardous situations, harm analysis, and severity classification). It also integrates seamlessly with risk documentation systems to support regulatory and quality compliance.

Jerry Xiao is a seasoned expert in defect and risk management, with hands-on experience across a range of critical devices like Total Artificial Heart, Heart Pump, Pacemaker, Robotic Surgical, neurosurgery, Insulin Pump, and Ventilator. Jerry holds certifications including CQE (certified quality engineer), CQA (certified quality auditor), CSSBB (certified six sigma black belt), and CRE (certified reliability engineer) from ASQ (America society for quality). He earned his Master’s degree in quality system engineering from Concordia University. He is the founder of RdQCC LLC (risk driven quality consulting company LLC) which is located at San Diego, California. When he has free time, Jerry enjoys on road trips, hiking, and diving with his family and friends..

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The presentation will endeavor connect soft skills with management of business, resulting in success for the overall organization performance.

1. What are the key measures of business success

• Financial
• Organization Performance
• Human Relations

2. Means to achieve the goals

3. How do soft skills play a part in meeting all the three goals:

• Soft Skills
• Managerial skills
• Communication skills (Business to Employees, Inter organization communications, Manager- employee)

C.G. Mistry is a quality and business professional. He has over 40 years’ experience in quality including plant set up, Quality department set up, Training people in Quality methods providing Kaizen activities, Lean manufacturing and management. He has experiences with Commercial, Aerospace, Defense and Nuclear industries. C.G. has received postgraduate degrees from University of La Verne (MBA) and Cal State Dominguez Hills (MSQA). He teaches at University Cal State Dominguez Hills and California Polytechnic Pomona. CG is also a refresher course trainer for ASQ certifications in CMQ/OE, CQE. CQA, CSQP, and Six Sigma Green belt and Black Belt. He is ASQ certified CMQ/OE, CQE, CQA and CSSBB. C.G. has been an active ASQ member leader. Member since 1994 with section 702. Twice section chair of San Gabriel Valley section 702. ASQ Regional Director: Past six years. He is currently Deputy Regional Director for Pacific Region under new global structure of ASQ. CG is an ASQ FELLOW. C.G. Received prestigious SIMON COLLIER AWARD for 2021.

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