�Next Gen Contact Center and CX Practices Conference- Americas
Schedule
Mon, 11 May, 2026 at 08:00 am to Wed, 13 May, 2026 at 04:00 pm
UTC-04:00Location
Radisson Blu Toronto Downtown | Toronto, ON
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This is the only event this year in the Americas where the TOP 1% in the contact center industry meet to share their best practices. They will share with you how they deliver world-class CX, have the lowest attrition and highest employee engagement, how they use technology, including AI to offer alternative solutions and support their teams, what strategies they use to win more, do more, and why they are in the TOP 1% in the AmericasPlus, there are NO SALES from any vendors …The presenters are 2026 award-winning centers in the largest global contact center & CX awards program in our industry.
Still unsure what's in it for you to attend? You will walk away with hundreds of ideas, have access to a network of the top industry award-winning professionals, can get Certified in Contact Center Best Practices and will be the superstar in your company as you share the knowledge and ideas you gained and take your center to the next level!!
PLUS the event is in Toronto Canada - a fantastic place to visit!
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Where is it happening?
Radisson Blu Toronto Downtown, 249 Queen's Quay West,Toronto, Ontario, CanadaEvent Location & Nearby Stays:
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