Your Ideal Customer Journey
Schedule
Thu Feb 06 2025 at 10:00 am to 11:30 am
UTC-07:00Location
Venture Title & Escrow | Boise, ID
Advertisement
RSVP HERE: https://boiseimpactgroup.com/classesWhat is a consumer journey?
• Understand the consumer journey today vs 20 years ago?
• Internal / external influences that impact consumer decisions.
• Where are you? How do your customers find you?
Managing the complexity and meeting customers where they are.
• What are common tactics?
• How to choose which tactic without breaking the bank.
In-class group project
• Identify customer touch points and the tactics used. Discuss.
Once you have the customer, then what?
• Focus/ /Tactics
• Post purchase process
• Customer Satisfaction
• Customer Commitment
Looking at your consumer journey
• What currently happens after the purchase and keeps your customer coming back or referring to your business.
Advertisement
Where is it happening?
Venture Title & Escrow, 12601 W Explorer Dr, Boise, ID 83713-1830, United States,Boise, IdahoEvent Location & Nearby Stays:
