WoCS Sydney: The Burnout Breakdown

An Honest Conversation About Burnout in Customer Success

Join Women of Customer Success Sydney for an empowering and down-to-earth evening exploring burnout—what it is, how it shows up, and how we can support ourselves and each other through it.

We’ll look at burnout from two essential angles:
The individual experience (bottom-up)—how to recognise, manage, and recover
The organisational responsibility (top-down)—how companies can prevent burnout and build healthier cultures

This is a space to reflect, recharge, and reframe how we think about success and sustainability in high-performing environments.

• Real talk from two incredible guest speakers
• Practical tools for spotting and managing burnout
• Insights into how companies can better support their people
• Great conversation, community, and good vibes
  

Date: Thursday, 28th August
Time: 6:00 PM – 8:00 PM
Location: Ansarada Office, The Rocks, Sydney
Tickets: Free with registration – limited spots available

Jennifer Cains – Founder, Advice for Good
Jennifer is the founder of Advice for Good and a seasoned leader with 25+ years in tech, including roles at Microsoft and Salesforce. She partners with organisations to strengthen people leadership and build high-performing, people-first cultures. Jennifer also serves on the board of WayAhead – Mental Health Association NSW, advocating for better mental health outcomes in workplaces and beyond.

Danielle Owen Whitford – Founder & CEO, Pioneera
Danielle is a former corporate executive turned tech founder, now leading Pioneera, a company that uses AI to detect and prevent workplace burnout through real-time insights. With a powerful personal story of burnout, Danielle blends lived experience with cutting-edge data to help businesses better support their people.

Women working in Customer Success, Sales, Solutions, or Post-Sales roles who want to deepen their cross-functional collaboration, drive customer value, and grow their influence across the business.

This event is proudly sponsored by Ansarada, a global leader in deal readiness and governance technology. Beyond data rooms, Ansarada champions transparency, sustainability, and employee wellbeing—believing that thriving people build thriving businesses.

Host or Publisher Women of Customer Success