Who Should Come When You Call? Rethinking the 911 Response

Join CUNY ISLG, the Policing Project, and Dr. Rebecca Neusteter, UChicago, for a conversation on her new book, 911, What’s Your Emergency?
About this Event

America’s 911 system fields roughly 450 calls per minute — and for most callers, the first responder is law enforcement.

In her new book, 911, What’s Your Emergency? The Promise and Peril of Crisis Response (The New Press), leading expert Dr. Rebecca Neusteter traces the system’s origins in the racial unrest of the 1960s, examines how its legacy continues to shape who gets help and who gets harmed, and highlights promising models for a safer, more equitable approach to emergency response.

Join us as Dr. Neusteter, executive director of the University of Chicago Health Lab and former director of research, policy, and planning at the NYPD, discusses her book in conversation with Kathleen Doherty, research project director at CUNY ISLG, and Max Markham, executive director of the NYU Policing Project.