VIC – Department of Government Services Quarterly Update

We welcome back John Batho, Deputy Secretary, Digital Transformation at the Department of Government Services (DGS) for the November update on the Victorian Digital Strategy, The Victorian Government Digital Transformation agenda, and the current and future state of the Department of Government Services.

Since 2024, The Department of Government Services has been partnering with the AIIA on the Better Partnering with Industry Initiative to explore how new and existing technologies can be leveraged to solve common challenges across government and achieve tangible operational efficiencies.

The previous updates were a sell-outs. Ensure you secure your seat by registering early as spaces are limited. FREE for AIIA members and non-members can purchase a ticket for a small fee.

John Batho is Deputy Secretary, Digital Transformation, with responsibility for accelerating digital transformation for government and making it easier for citizens to engage with government services. The priorities for John and his team span whole of government technology leadership, digital service delivery, ICT shared services, data governance, service transformation, and telecommunications.

Prior to helping establish the Department of Government Services, John was Deputy Secretary, Consumer Affairs, Liquor, Gaming and Dispute Services in the Department of Justice and Community Safety. In this role, John led Victoria’s consumer affairs regulator, dispute services functions and led the development and implementation of important Casino, gambling, and liquor regulatory reforms.

John also has experience as Acting Deputy Secretary, Fairer Victoria in the Department of Premier and Cabinet, where he led whole-of-government initiatives to promote diversity, fairness, and inclusion. Earlier in his career, John held a variety of roles in the Victorian Public Service, spanning social policy, legal, governance, intergovernmental relations, and industrial relations.

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