Verbal De-escalation Workshop for Business and Public Service

Schedule

Tue Jun 10 2025 at 08:30 am to 11:00 am

UTC-05:00

Location

1350 Concourse Ave | Memphis, TN

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An interactive workshop for customer service, warehouse workers, security officers, law enforcement and anyone that works with the public.
About this Event

Welcome to the Verbal De-escalation Workshop for Business and Public Service! Join us for a day of learning and growth as we explore effective communication strategies to handle tense situations in the workplace and public service settings.

Date: Tuesday June 10, 2025

Time: 9:00 AM

Location: 1350 Concourse Ave/Church Health Community Room/ 1st Floor

During this workshop, you will learn valuable de-escalation techniques that can help diffuse conflicts and improve relationships with customers, clients, and colleagues. Our experienced trainers will provide practical tips and scenarios to help you navigate challenging interactions with confidence.

Don't miss this opportunity to enhance your communication skills and create a more positive work environment. Register now and take the first step towards becoming a master of de-escalation!


Agenda

🕑: 08:30 AM - 09:15 AM
Registration
Host: Host
🕑: 09:15 AM - 09:30 AM
Meet and Greet
Host: Host
🕑: 09:30 AM - 10:00 AM
What is Verbal De-escalation and how does it work?
Host: Host
🕑: 10:00 AM - 10:30 AM
Verbal De-escalation Communication Skills
Host: Host
🕑: 10:30 AM - 11:00 AM
Practice Scenarios /Questions
Host: Host
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Where is it happening?

1350 Concourse Ave, 1350 Concourse Avenue, Memphis, United States

Event Location & Nearby Stays:

Tickets

USD 0.00

Michael @ Tri-Balance Consulting LLC

Host or Publisher Michael @ Tri-Balance Consulting LLC

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