UX Design: How to create Customer Journey Maps & User Flows
Schedule
Wed Jun 07 2023 at 06:30 pm to 08:30 pm
Location
Online | Online, 0
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In this live event we will walk you through best ways to create Customer Journey Maps, User Flows and SitemapsAbout this Event
UX Design is a complex process. There are lots of deliverables that may help to create a solution that will be useful and joyful for customers.
Whereas user flows are concerned with single tasks, user journeys encompass the entire experience a user has with your product or service.
In this live event, the Lean Product Innovator & UX Strategist with +13 years of experience and having designed over 50 applications, and leader of one of the best UX Design studios in Germany, Bonanza Design, Behrad Mirafshar, will explore:
? The differences between User Journey Maps and User Flows? What is their purpose? How do they complement each other?
? What is a UX sitemap and what are its benefits?
? What methods would you use to develop a customer journey and user maps?
About the speaker: Behrad Mirafshar
Behrad is a highly experienced UX designer and an active voice in the field of Sustainability, Innovation, and Design Thinking. He studied the latter in Sweden and in 2012, moved to Berlin.
With more than 10 years of experience, he has designed applications for different industries including Automotive, Digital Health, Finance, Fintech, IoT, and HR. To share his expertise he gives Design Thinking workshops, trainings, and seminars.
Connect with him on LinkedIn
About Bonanza Design
Bonanza Design is an innovation boutique specialized in designing fintech & productivity apps. Turn around your business and get to exponential growth using
1. Lean Innovation Sprint: A factory line approach to innovation. Tackle the risks of developing new businesses upfront by validating your core hypotheses using throwaway MVPs and rapid experimentation through a continuous 3-week cycle of Learn-Prototype-Test.
2. UX Design & Research: Bonanza Design’s Lean UX Sprint boosts your product discovery efforts by maximizing your learnings through a continuous 3-week cycle of Learn-Prototype-Test.
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Where is it happening?
Online
Tickets
EUR 0.00
