Unlock the skills to manage emotions with our1day workshop in Phoenix, AZ

Schedule

Tue, 08 Jul, 2025 at 09:00 am to Mon, 08 Dec, 2025 at 05:00 pm

UTC-07:00

Location

Regus - Phoenix - 24th and Camelback | Phoenix, AZ

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This workshop will equip you with tools to understand, manage and apply emotional intelligence in personal and professional life.
About this Event

Certificate: Course Completion Certificate | Duration: 8 Hours

Delivery Mode: In-house/ Classroom / Online

Language: English | Credits: 8

Snacks, beverages, and lunch will be provided during the session.
Course Overview
Emotional Intelligence (EI) is the capacity to recognize, understand, and manage one’s emotions, while also being aware of and influencing the emotions of others. Although the foundational concepts have existed since the early 20th century, the term was popularized by Wayne Payne in 1985.
This interactive workshop empowers participants to enhance self-awareness and self-management. Developing these core EI competencies can positively impact both professional performance and personal relationships.


Key Takeaways:

  • Understand the Emotional Intelligence competency framework.
  • Evaluate your current level of emotional intelligence.
  • Apply techniques to maintain a high level of positivity and energy.
  • Handle high-pressure situations and maintain high standards.
  • Cultivate emotional resilience and maturity.
  • Take responsibility for emotions and avoid blame or complaints.
  • Apply emotional intelligence strategies in the workplace.
  • Recognize how emotions affect thinking, goal-setting, relationships, and decisions.
    Course Inclusions :
  • Comprehensive Course Manual
  • Presentation Slides

Note: No exam is required to complete this course.
Target Audience: This course is ideal for anyone interested in improving their emotional intelligence skills, regardless of profession or experience level.
©2025 Academy for Pros. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.



Event Photos
Event Photos

Investing in Emotional Intelligence training for your team can significantly enhance collaboration, leadership, and overall workplace culture. This workshop will equip your employees with practical tools to manage emotions, communicate with empathy, and navigate challenges with resilience. As a result, you'll see stronger teamwork, improved client interactions, reduced conflicts, and a more engaged, productive workforce—making it a smart, future-focused investment for your organization’s growth and success.

[email protected] | [email protected]


Agenda
Introduction to Emotional Intelligence

Info: ● Self-Management
● Self-Awareness
● Self-Regulation
● Self-Motivation
● Empathy


Core EI Skills

Info: ● Accurate Emotional Perception
● Using Emotions to Enhance Thought
● Understanding Emotional Signals
● Emotional Management


Verbal Communication

Info: ● Active Listening
● Effective Questioning
● Communicating with Authenticity


Non-Verbal Communication

Info: ● Interpreting Body Language
● Emotional Cues in Communication
● The Power of Delivery


Social Awareness & Responsibility

Info: ● Benefits of EI
● Expressing Emotions Effectively


Emotional Regulation Techniques

Info: ● Perspective Shifting
● Self-Awareness Tools
● Healthy Compromise


Building Emotional Control

Info: ● Coping Strategies
● Relaxation Methods
● Integrating Techniques


Workplace Applications (Part I)

Info: ● Managing Emotions at Work
● Constructive Conflict Resolution
● EI in Professional Interactions


Workplace Applications (Part II)

Info: ● Optimism vs. Pessimism
● Finding Emotional Balance


Making a Lasting Impact

Info: ● First Impressions
● Situational Assessment
● Assertiveness with Respect


Conclusion & Reflection

Info: ● Inspirational Insights
● Summary of Key Learnings
● Personal Action Plans and Feedback


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Where is it happening?

Regus - Phoenix - 24th and Camelback, 2375 East Camelback Road ##600, Phoenix, United States

Event Location & Nearby Stays:

Tickets

USD 618.81 to USD 826.21

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Host or Publisher Academy for Pros

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