Unlock the skills to manage emotions with our 1 day workshop in Memphis, TN

Certificate: Course Completion Certificate | Duration: 8 Hours

Delivery Mode: In-house/ Classroom / Online

Language: English | Credits: 8

Snacks, beverages, and lunch will be provided during the session.
Course Overview
Emotional Intelligence (EI) is the capacity to recognize, understand, and manage one’s emotions, while also being aware of and influencing the emotions of others. Although the foundational concepts have existed since the early 20th century, the term was popularized by Wayne Payne in 1985.
This interactive workshop empowers participants to enhance self-awareness and self-management. Developing these core EI competencies can positively impact both professional performance and personal relationships.

Key Takeaways:

• Understand the Emotional Intelligence competency framework.

• Evaluate your current level of emotional intelligence.

• Apply techniques to maintain a high level of positivity and energy.

• Handle high-pressure situations and maintain high standards.

• Cultivate emotional resilience and maturity.

• Take responsibility for emotions and avoid blame or complaints.

• Apply emotional intelligence strategies in the workplace.

• Recognize how emotions affect thinking, goal-setting, relationships, and decisions.
  Course Inclusions :

• Comprehensive Course Manual

• Presentation Slides

Note: No exam is required to complete this course.
Target Audience: This course is ideal for anyone interested in improving their emotional intelligence skills, regardless of profession or experience level.
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Investing in Emotional Intelligence training for your team can significantly enhance collaboration, leadership, and overall workplace culture. This workshop will equip your employees with practical tools to manage emotions, communicate with empathy, and navigate challenges with resilience. As a result, you'll see stronger teamwork, improved client interactions, reduced conflicts, and a more engaged, productive workforce—making it a smart, future-focused investment for your organization’s growth and success.

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Info: ● Self-Management
● Self-Awareness
● Self-Regulation
● Self-Motivation
● Empathy

Info: ● Accurate Emotional Perception
● Using Emotions to Enhance Thought
● Understanding Emotional Signals
● Emotional Management

Info: ● Active Listening
● Effective Questioning
● Communicating with Authenticity

Info: ● Interpreting Body Language
● Emotional Cues in Communication
● The Power of Delivery

Info: ● Benefits of EI
● Expressing Emotions Effectively

Info: ● Perspective Shifting
● Self-Awareness Tools
● Healthy Compromise

Info: ● Coping Strategies
● Relaxation Methods
● Integrating Techniques

Info: ● Managing Emotions at Work
● Constructive Conflict Resolution
● EI in Professional Interactions

Info: ● Optimism vs. Pessimism
● Finding Emotional Balance

Info: ● First Impressions
● Situational Assessment
● Assertiveness with Respect

Info: ● Inspirational Insights
● Summary of Key Learnings
● Personal Action Plans and Feedback

Know what’s Happening Next — before everyone else does.

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