Transitioning from NDIS to Aged Care & Aged Care Reform & Support at Home

As Australia’s aged care system undergoes its most significant transformation in decades, Lisa Baker delivers a practical and insight-driven session designed to help providers confidently navigate the new regulatory and operational environment.

With the strengthened Aged Care Act now in effect and the Support at Home (SAH) program replacing legacy in-home care programs, this session moves beyond theory to focus on what these reforms mean in practice for providers, workforce, and participants.

Lisa will unpack the new rights-based, person-centred framework, including strengthened Aged Care Quality Standards, enhanced provider obligations, and the introduction of a single, risk-based registration model. Attendees will gain clarity on registration categories, audit expectations, compliance requirements, and the ongoing renewal cycle now shaping provider accountability in 2026.

A key focus will be the transition to the Support at Home program, including its structured funding model, improved access pathways, and expanded service flexibility. Lisa will provide practical guidance on transitioning from Home Care Packages (HCP), Commonwealth Home Support Programme (CHSP), and Short-Term Restorative Care (STRC), with a focus on maintaining continuity of care, managing client expectations, and aligning service delivery to the new framework.

The session will also explore common compliance risks emerging under the new system — particularly in governance, clinical care, and incident management — alongside strategies for audit readiness, internal assurance, and continuous improvement.

Importantly, Lisa will address the growing convergence between the NDIS and aged care sectors.

As more participants transition out of the NDIS, providers are increasingly seeking to expand into aged care.

This session will outline what is required to successfully transition or operate across both systems, including adapting business models, aligning governance structures, and delivering consistent, person-centred outcomes across the lifespan.

This is an essential session for providers, leaders, and practitioners who want to remain compliant, competitive, and future-ready in a rapidly evolving aged care landscape.

Know what’s Happening Next — before everyone else does.

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