Training on Employee Relations


Mon Jun 03 2024 at 06:00 pm


Fahari Palace Serviced Apartments | Nairobi, NA

Course: Training on Employee Relations
Course Date Onsite fees: Registration
04/03/2024 To 08/03/2024 1,000 USD
03/06/2024 To 07/06/2024 1,000 USD
02/09/2024 To 06/09/2024 1,000 USD
02/12/2024 To 06/12/2024 1,000 USD
For more information :
Contact : +254 732 776 700 / +254 759 285 295
Email : [email protected]
This Employee Relations training course examines the latest best practice in Employee Relationship Management. Employee Relationship Management involves managing the relationship of each employee with the organisation and with each other. Employee Relations influences every HR decision made in an organisation. The techniques in this workshop will enable the creation of a working environment in which all staff are able to contribute their full potential. This will involve creating a supportive and trusting climate at work and ensuring that individual and collective ER issues are handled positively and sensitively.

5 Days

By the end of this training, participants will:
Know how to introduce and manage an effective employee relationship programme
Be able to relate the role of ER to the role of the Managers / Supervisor and Team Leader
Be able to deal with performance problems and modify the behaviour of employees
Be able to influence the behaviour of managers and team leaders
Be able to operate disciplinary procedures and grievance procedure
Know how to manage absence
Understand the role of an Employee Assistance programme

Module 1
The Core Role of Employee Relations
The Context
Change Management
Understanding the Rationale of ER
The Core Role of ER: Organisational Culture; Employee Engagement; Conflict Resolution; Workplace Investigations; Employee Discipline
The Distinction between the Role of ER and the Role of the Manager
The Impact on Policies and Procedures
The Psychological Contract

Module 2
The ER Function in Practice
Team Briefing
Discipline - Gross Misconduct
Discipline - Poor Performance
Handling Sickness Absence

Module 3
Supporting the Manager, Supervisor or Team Leader
Conducting the Grievance Interview
Management’s Right to Manage
Equal Opportunities
Equality and Diversity
Harassment and Bullying

Module 4
Managing Employee Performance and Engagement
The Performance Management Process
Motivation and Goal Theory
Giving Feedback and Coaching
Informal Participative Decision-making Programmes
Job Enrichment
Self Managed Work Teams
Quality Circles and Kaizen
Formal and Informal Consultation Programmes
Employee Assistance Programmes

Module 5
Conflict Resolution - Documentation and Software
Getting the Best from People
Techniques for Resolving Conflict
Conflict Management Programmes
The Ground Rules
Workplace Investigations
The Importance of Good Records – consider cloud-based software
Personal Development Planning

This training can also be customized for your institution upon request. You can also have it delivered your preferred location.
For further inquiries, please contact us through Mobile: +254 732 776 700 or Email: [email protected]

Participants should be reasonably proficient in English. During the trainings, participants should come with their own laptops.

The course fee covers the course tuition, training materials, two break refreshments, lunch, and study visits.

Accommodation is arranged upon request. For reservations contact us through Mobile: +254732776700
or Email: [email protected]

Payment should be transferred to FineResults Research Limited bank before commencement of training. Send proof of payment through the email: [email protected]

All requests for cancellations must be received in writing.
Changes will become effective on the date of written confirmation being received.


Where is it happening?

Fahari Palace Serviced Apartments, Nairobi, Kenya

Event Location & Nearby Stays:

FineResults Research Organization

Host or Publisher FineResults Research Organization

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