Third Sector Complex Households Session

Third Sector Complex Households Session

Date: [6th February 2025]

Time: [9:30am - 12pm]

Location: PSS

Impactful interactions: Working with the third sector to find better ways to support complex families.

NHS Cheshire & Merseyside is looking to develop a model of care designed to test a new way of working with vulnerable families in the city. This proposal will help explore if there is a different way for the public sector to meet the needs of families facing significant distress, poverty, poor health, and broader life challenges. A key principle that we are looking to test is that the third sector may be better placed to build effective and trusting relationships with families who experience a multitude of complex issues in their lives, and as such can sometimes have a poor relationship with, or experiences of, public sector services. Initially, we will focus on the North Liverpool geography and expand upon this if the early stages are successful. This delivery model will be suitable for third sector organisations which have experience of working with ‘Complex Families’ and can help provide an effective bridge between them and health and care services (with the potential to broaden into wider public sector areas of need). The aim is to facilitate more meaningful interactions between families and services involved, with a view to improving outcomes and reducing the level of fragmentation and duplication that families can experience.

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Proposed format of the event:

1. Reflecting upon family experiences
2. Context and current thinking
3. Consideration to the current gaps and fragmentation in the system that families in this cohort might experience
4. Identification of families and existing relationships with them
5. How could we better support these families?
6. Summary of group discussions to influence the specification and delivery arrangements
7. Positive family experience

The main objectives of the Family Partnership Model are:

· To provide some additonal support to families to help overcome the barriers that are preventing them from living a healthy and fulfilling life

· To empower families to help them better manage their health and wellbeing

· To build more trusted and effective relationships between families and public sector services, via the influence and support of the VCFSE sector

· To provide independent advice and support to families in understanding what they need from health, care, voluntary sector and other agencies locally and to agree priorities with families and relevant services

· To help achieve a reduction in unresolved issues for the families – repeatedly failing to addressing root causes of health and wellbeing issues

· To manage an identified fund in partnership with the families within the scheme. To ensure that any monies spent help address root cause issues

· To create bespoke opportunities for families which will help them develop knowledge, skills and confidence to more effectively self-care

· To create local initiatives and opportunities which a number of families could benefit from such as sporting, social activities, support groups etc

· To draw upon existing VCFSE offers that are available and to enhance these where appropriate

· Support an ongoing process of reflection, learning and modification of the approach to ensure that we are finding the families who would benefit most from this model, and developing a way of working which is most impactful.

Host or Publisher NHS Cheshire and Merseyside