THE VALUE OF A CUSTOMER EXPERIENCE PROGRAM
Schedule
Tue Oct 22 2024 at 11:30 am to Thu Oct 24 2024 at 01:30 pm
UTC-04:00Location
Online | Online, 0
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Enhance the quality of customer interactions, to support retention, improve perception, and ultimately, increase profitabilityAbout this Event
Build key customer service skills (active listening, communication, & problem-solving)
Learn strategies for handling customer complaints & tough situations with empathy & professionalism
Provide a personalized experience exceeding expectations to build customer loyalty
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