The High-Performance Dental Practice Blueprint

Running a dental practice takes more than clinical excellence. It takes financial literacy, strong leadership, effective communication, and the HR know-how to build and keep a great team. However, a number of dental professionals don't receive formal training in these areas — and running a dental practice today is harder than before.

The High-Performance Dental Practice Blueprint is a focused, one-day workshop designed for dental professionals who are already in the trenches. Whether you're a practice owner, office manager, or lead clinician, this isn't a beginner's guide to starting a business — it's a practical, no-fluff deep dive for people who are already running one and want to run it better.

In a single day, you'll hear from four expert speakers covering the business areas that are critical: communication, financial management, HR best practices and business operations (KPI's and hygiene strategies that drive growth). Every session is built around real, actionable tools you can bring back to your practice the following Monday. No theory for theory's sake — just the stuff that actually moves the needle.

Space is limited and the format is intentionally intimate, so you'll also have the chance to connect with other dental professionals who are navigating the same challenges. If you've been looking for a room full of people who just get it, this is it.

Join us on Friday, June 19, 2026 at Henry Schein, located at 138-4303 27th St NE, Calgary, AB T1Y 7K2. Doors open at 9:00 AM and the day wraps at 4:00 PM. Come ready to learn, connect, and leave with a clearer picture of where your practice is headed.

Info: Networking and Settling in.

Info: Tricia Dekker, Director of Business Development from ATB's Healthcare Division will share a few words to start the workshop.

Info: Chrissy Ford’s presentation will focus on:
- Examine critical KPI's and how they relate to patient care and practice growth.
- Learn the business of hygiene: How to build a strong and profitable hygiene department

Chrissy is a registered dental hygienist, practice manager, speaker, published author and Founder of the Ford Dental Institute. The development of her successful continuing education and coaching programs draws from 23 years experience in the dental field.
She is committed to empowering dental professionals to find passion in their careers and enjoys coaching dental teams on how to integrate strong periodontal programs into their practice. Her coaching and continuing education company provides online courses, hands-on workshops and in-office private coaching.
https://www.forddentalinstitute.com/about

Info: Wilson's presentation will be geared towards HR best practices that drive performance, growth and employee retention.

Wilson Wong is the Founder of Modern People Solutions. He's taught HR workshops that have been previously approved by the ABVMA, Alberta Dental Association and worked as an HR Instructor for the School of Business at SAIT. His company has worked with numerous industries, including a number of Dental clinics, Veterinary clinics, Acupuncture and an international not for profit healthcare organization.

Info: The 5 Financial Signals of a High-Performance Practice
The 5 financial signals that show if your practice is truly performing
How to turn weekly numbers into clear, confident decisions
A simple framework to improve profitability and control costs
Michael works exclusively with dental practice owners to improve cash flow and bring clarity to their financial data.
https://upfrontconsulting.pro/about-us/

Info: Becky's session will focus on Taming the Drama Llama: Conflict is natural and healthy, but requires strong communication skills to be productive. Using tools like the "5 Whys" and a curiosity-driven approach, teams can turn conflict into an opportunity for growth. She will discuss leading conflict conversations, building self-awareness, and creating a team "Charter of Conflict."

Becky brings 30+ years of veterinary industry experience and a Master's in Professional Communication, known for her evidence-based, interactive style.

https://www.bscommunication.ca/

Info: Time for questions and networking.

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Host or Publisher Wilson Wong, Owner of Modern People Solutions