the eXperience Conference Jersey 2027

At The eXperience Conference, you will gain clarity on what meaningful transformation really means for your organisation by exploring the powerful connection between Digital eXperience, Employee eXperience, and Customer eXperience.
You will learn directly from industry leaders and local success stories who are integrating these crucial frameworks to drive sustainable growth. You will meet innovators, technology providers, and system integrators who can help evolve your workflows, while connecting with decision makers who are shaping the future of organisational eXperience. Most importantly, you will leave with practical insights you can apply straight away to align your people, customers, and digital platforms.
From Transformation to eXperience
Designed to help local businesses cut through complexity and unlock real value from digital change.
This one-day event will bring together senior executives, technology experts, and innovators to explore how transformation can drive growth, resilience, and competitive advantage. With keynote presentations, panel discussions and live demos, the conference will inspire, educate, and connect.
Why Attend?
The eXperience Conference brings together the three pillars that drive lasting change: Digital eXperience, Employee eXperience, and Customer eXperience.
It is intentionally designed to bridge the gaps between your technology architecture and your human culture, connecting the critical forces of business growth: DX, EX, and CX.
Delegates will leave with practical AI and automation strategies, cultural transformation roadmaps, real Jersey corporate case studies, and the high-value senior connections needed to elevate their entire organisational eXperience.
This is not a technology conference. This is the elevation of eXperience.
The 2027 presentation programme will feature a carefully curated blend of local industry champions and international keynote speakers, utilising interactive panel discussions to dive into practical business applications and live demonstrations.
Our expert speakers will cover the three essential pillars:
Digital Experience (DX): Practical Artificial Intelligence, advanced automation, and workflow integration without the technical fluff.
Employee Experience (EX): The human side of technology, leadership intuition, managing change fatigue, and designing a workplace culture that thrives on evolution.
Customer Experience (CX): Mapping the modern customer journey, protecting the human touch in a digital world, and driving commercial growth through seamless interactions.
Who will be there?
We are expecting over 200 senior-level attendees from influential sectors, including
Financial services: banks, investment firms, fund administrators
Trust companies and family offices
Law firms and professional services providers
CIOs, CTOs, CDOs, COOs, and transformation leaders
IT managers, data specialists, and system architects
Leaders from retail, hospitality, healthcare, utilities, and the public sector
The previous QBIX conference in 2026 generated 25,000+ social impressions and attracted over 140 senior delegates representing more than 30 progressive organisations across Jersey.
The expected audience profile of 60% financial services and professional services, and 40% technology, people, and commercial leadership, creates a highly relevant and targeted environment for sponsors, exhibitors, and strategic partners.
For 2027, our expanded focus on the complete eXperience trinity means you will connect with a broader, highly influential audience of decision makers who are ready to reduce friction, create alignment, and elevate eXperiences across their organisations.
What to expect on the day
The day begins with registration, coffee, and the opportunity to meet fellow delegates and explore the exhibitor showcase.
Our opening keynote speaker, Liz Hardwick CSP, will set the tone for the day with practical insights into digital productivity, AI, and how organisations can work smarter in an increasingly digital world.
Throughout the day, delegates will hear from industry experts, business leaders, and innovators who are shaping the future of digital transformation. Sessions will explore artificial intelligence, automation, digital strategy, productivity, innovation, and real-world business success stories.
Between keynote presentations, attendees will have the opportunity to experience live product demonstrations from leading technology providers, showcasing practical solutions designed to help organisations improve efficiency, performance, and growth.
Networking breaks and lunch will provide plenty of opportunities to connect with peers, technology partners, and business leaders from across Jersey’s key industries.
The conference will conclude with a special closing keynote from Andy Jarvis and Claire Boscq of Elevated eXperience, bringing together the themes of Digital eXperience, Employee eXperience, and Customer eXperience, and exploring how organisations can reduce friction and create stronger connections between people, technology, and performance.
The conversations continue after the conference with drinks, networking, and the opportunity to build valuable new relationships in a relaxed and engaging environment.
Book: https://hive.elevatedexperience.vip/events/dc430a43-6f1d-4e94-9c3f-cb5c58c75b7a