The Customer Experience Conference - Manchester

Deliver Stand-Out CX That Converts, Retains & Delights:

Insight-Led Customer Experience Strategies Which Harness AI-Driven Innovation, Hyper-Personalisation & Seamless Journeys To Win Loyalty, Deepen Engagement & Accelerate Growth

View The Full Programme >> https://thecustomerconference.com/view-the-programme

Where the UK’s top CX, digital, data and customer leaders unite for a one-day showcase of innovation, strategy and transformation.

Featuring 25+ speakers from Tesco, Nationwide, Ryanair, Lloyds Banking Group, Unilever, Nestlé Europe, Virgin Red, TikTok, and more, this brand-new Northern edition of the renowned Customer Experience Conference reveals how leading organisations are:

• Harnessing AI, automation & analytics to personalise journeys at scale
• Proving ROI through smarter CX metrics & measurable impact
• Designing seamless omnichannel strategies to meet rising expectations
• Blending tech & empathy to deliver human-centric experiences
• Building a culture of customer-first innovation across every team

🟥 New For 2025: Manchester debut after 10 years of success in London

🟥 3 Interactive Panels, Peer Discussion Zones & ‘Ideas Into Action’ Wrap-Up

🟥 25+ CX Leaders from retail, banking, travel, finance, tech & more

11 November 2025 | Pendulum Hotel, Manchester

Book Before Next Thursday, 3 July and Save £220

Speak, Sponsor Or Exhibit – Contact Us:

📞 +44 (0)20 3479 2299

📧 General Info: [email protected]

📧 Media Enquiries | Callin Klopper: [email protected]

Host or Publisher Global Insight Conferences