Sustainable Strategies to Support Well-Being for Healthcare Professionals

This program has been developed and is presented locally by ACHE WFC. The American College of Healthcare Executives has awarded 1.5 ACHE In-Person Education Credits (previously called Face-to-Face Education Credits) to this program.

In the wake of the pandemic, pre-existing challenges with healthcare professional burnout have only accelerated. This has resulted in challenges for these individuals and their loved ones, as well as workforce shortages that are putting a strain on the healthcare system. In addition, adverse patient events have been attributed to healthcare staff who have had trouble sleeping, reduced job satisfaction, impaired behavior, and anxiety. These attributes contribute to more serious consequences such as burnout, depression, post-traumatic disorder, and suicidal ideation. Healthcare leaders often struggle with finding long-term solutions to address an important but personal issue for their staff and organization. During this panel, participants will learn sustainable strategies and approaches that will address wellbeing and resiliency for healthcare professionals in today’s healthcare environment. Even when leaders recognize this as a problem, they are often presented with confusing information or get-better-quick solutions that bring no lasting change and can sometimes increase cynicism among employees. During this panel, participants will learn the importance of supporting and sustaining well-being for healthcare professionals in today’s health care environment.

Agenda

5:30 - 7:00PM - Speaker Introduction / Presentation

7:00 - 7:30PM - Q&A

Dr. Naakesh Dewan (Facilitator)

Naakesh (Nick) Dewan, M.D. serves as Vice President, Behavioral Health for Guidewell and Florida Blue. In this role, he is responsible for creating a cross-functional team that designs and implements the enterprise’s behavioral health strategy for all insurance segments. This includes creating new value-based reimbursement models and new roles in the care delivery system, as well as a broad view of behavioral health across demographics and specific points of care. As Board Member at Lucet, he supports the innovation and technology development efforts.
Dr. Dewan is an accomplished physician and executive with a proven track record in health systems operations. Prior to joining GuideWell and Florida Blue, he was Chief Medical Officer for behavioral health for a multi-hospital regional health system. Previous roles included being a medical director for a substance use and eating disorder treatment facility, a skilled nursing facility, and leading an applied quality improvement services company.

In his more than 30 years of experience, Dr. Dewan has been an innovator in behavioral health and academic medicine. He has published three books in behavioral health technology and pioneered the use of digital patient support tools in primary care. Dr. Dewan is a leader in the field of outcomes measurement and payment models in behavioral health and served as an advisor to the AMA RBRVS Review Panel. He was recently chair of the expert panel for CMS developing cost measures for hospital and outpatient behavioral health. Internationally, he has served as the chair of mental health section of the International Medical Informatics Association in Geneva. He is a champion for well-being initiatives in the workplace.
Additionally, Dr. Dewan played and coached tennis at the collegiate level and has worked with amateur and professional athletes around the world in multiple sports including tennis, golf, football, baseball, basketball and soccer. He has also helped executives improve their performance and well-being.
Dr. Dewan holds a Bachelor of Science in psychology from Wright State University, and a Doctor of Medicine from Medical College of Ohio at Toledo. He spent three years in psychiatric residency at the University of Southern California and completed his residency and fellowship in psychiatric epidemiology at the University of California, San Diego. He is a certified physician executive and is board-certified in psychiatry and addiction medicine.

Rayna Letourneau

Rayna Letourneau, PhD, RN, is the Executive Director of the Florida Center for Nursing, an Associate Professor at the University of South Florida College of Nursing, and the President of the National Forum of State Nursing Workforce Centers. She has more than 20 years of nursing experience with a clinical background in emergency nursing.
She earned her Bachelor of Science in Nursing and Master of Science in Nursing Administration from the University of Rhode Island in 2002 and 2008, respectively. In 2017, she earned her PhD in Nursing from the University of Massachusetts Dartmouth. She's earned a certificate in online teaching from the Online Learning Consortium.
Dr. Letourneau's scholarship focuses on nursing workforce development, transition to practice, nurses’ well-being, and quality and safety education for nurses. She has over 100 peer-reviewed and invited publications and presentations and is the host of the Frontline Nursing podcast. In 2022, Dr. Letourneau was named to the Florida Health Care Power 100 by City and State and received the President’s Award from the Florida Nurses Association.

Jenn Bonamer

Jen Bonamer works as a Nursing Professional Development – Research Specialist at Sarasota Memorial Health Care System in Sarasota, Florida. She leads the nursing research and evidence-based practice (EBP) programs and is actively focused on supporting healthy work environments and clinician well-being. Jen received her BSN from the University of Florida (Gainesville) and practiced for ten years in pediatrics (general practice and hematology/oncology/bone marrow transplant). She completed the University of South Florida’s (Tampa) Nursing BS to PhD program with her master’s of science degree (nursing education) and PhD (nursing). She is certified in both nursing professional development and advanced holistic nursing. Jen teaches an online EBP class for a local BSN program, is an active member in the American Nurses Association – Enterprise (ANAE) Research Council, and an independent contractor of peer review services for the Magnet program.

Dr. Nick Colovos

BayCare’s top priority is the health and well-being of our healthcare providers and the communities they serve. Dr. Colovos, BayCare Medical Group, Medical Director and Chief Experience Officer, is accountable for creating as well as executing efforts to promote provider wellness, improve physician engagement, enhance the patient experience, decrease the potential for burnout, and improve the retention for providers, and staff. More specifically he is accountable for monitoring and ensuring the standards of services provided meets or exceeds the satisfaction of our customers and community.
Dr. Nick Colovos is board certified in emergency medicine. He received his undergraduate degree in biology from Florida International University in Miami Florida. He earned his Doctor of Medicine from the University of Miami School of Medicine in Miami, Florida. He completed his residency in emergency medicine at St. Vincent Medical Center in Toledo, Ohio. Dr. Colovos currently serves as the Medical Director, Chief Experience Officer, for BayCare Medical Group.

Please contact Lana Palmquist, [email protected] with any questions, or request for special accommodation at least 7 days prior to the program.

Host or Publisher ACHE-WFC (Western Florida Chapter)