Supervisory Leadership Skills for New Managers – 1 Day Course in Vancouver

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Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs/Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session

This course is designed to support first-time supervisors and newly appointed managers in building the core skills required for effective leadership. It provides a structured approach to confidently transition from an individual contributor to a team leader.

The program focuses on developing practical capabilities in communication, delegation, team motivation, and performance management. You will learn how to set clear expectations, handle workplace challenges with professionalism, and lead teams with consistency and purpose.

Through practical frameworks, interactive activities, and real-world scenarios, the course equips you with the tools needed to lead with confidence, fairness, and strategic direction.

By the end of this course, you will be able to:

• Transition into a supervisory or management role with confidence and clarity
• Communicate expectations effectively with individuals and teams
• Delegate tasks efficiently and track outcomes
• Motivate and engage team members using proven leadership approaches
• Manage conflict in a calm and professional manner
• Drive performance through structured feedback, coaching, and goal alignment
• Make informed decisions and prioritize team objectives effectively

• First-time Supervisors
• Newly Promoted Managers
• Team Leaders and Coordinators
• Aspiring Supervisors
• Professionals looking to build foundational leadership skills

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This program is tailored specifically for new leaders who need practical, workplace-ready management skills. Delivered by an experienced facilitator, the training emphasizes real-world application through structured frameworks, interactive exercises, and guided discussions. You will gain tools you can apply immediately, helping you lead with confidence from day one and build a strong foundation for long-term leadership success

📧 Contact us today to schedule a customized in-house, face-to-face session:

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Info: • Understand the shift from individual contributor to supervisor.
• Learn expectations, responsibilities, and common challenges.
• Explore leadership behaviours that inspire trust.
• Icebreaker

Info: • Learn communication techniques that enhance clarity and respect.
• Understand active listening and constructive messaging.
• Explore upward, downward, and lateral communication.
• Case Study

Info: • Understand how to delegate tasks clearly and confidently.
• Learn prioritization techniques for effective workflow.
• Explore accountability and follow-up practices.
• Activity

Info: • Learn motivation models for different employee needs.
• Explore recognition strategies that boost morale.
• Understand how to create a positive and supportive team culture.
• Simulation

Info: • Learn techniques to address conflict professionally.
• Understand root causes behind team disagreements.
• Explore approaches for mediating and restoring harmony.
• Role Play

Info: • Learn how to set clear expectations and performance goals.
• Understand feedback models for improvement and recognition.
• Explore approaches to conducting effective performance conversations.
• Activity

Info: • Learn decision-making techniques for daily management.
• Explore strategies for planning and organizing team workload.
• Understand how to build ownership and accountability in teams.
• Activity

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