Supervisor Training Module 8: Giving and Receiving Feedback

Hybrid format – Instructor-led and Online self-paced

The Supervisor Training Program is designed to provide the knowledge and skills needed to effectively supervise and manage employees. The program centers on the value of effective supervision and improves the participants’ ability to lead and motivate others.

Module 8: One of the most important person-to-person communication skills is the ability to give and receive feedback effectively. It is also one of the most challenging. This course will help you develop your feedback skills and present your ideas more effectively, whether to co-workers, direct reports or your manager. It will also help you be a better receiver of feedback, no matter how awkwardly it’s delivered.

Registration required for attendance validation and communication purposes.

Please plan for possible technical difficulties and arrive 10 minutes early using the following Zoom Meeting link: https://cityofdetroit.zoom.us/j/87414191219

Participants can earn .4 CEUs per 4-hour course

• Participants must attend the entire 4-hour course
• Participants must register, arrive on time, and validate attendance
• Participants must participate in each activity

Host or Publisher City of Detroit - Office of Talent Development and Performance Management, Human Resources