Situational Awareness Training

Recognize risk earlier. Respond smarter. Reduce harm.
This Situational Awareness and De-escalation Training, led by instructors from ProActive Response Group LLC, equips participants with practical tools to identify escalating behavior and intervene safely before situations turn violent.

The course combines engaging lecture with scenario-based training, making it accessible for all experience levels. No prior training is required. Participants will learn how to stay aware of their environment, recognize pre-incident indicators, and apply proven de-escalation techniques to defuse tense situations — whether at work or in everyday life.

A key emphasis of the training is developing a survivor’s mindset: staying calm under stress, making informed decisions, and understanding response options when de-escalation is no longer possible.

Situational Awareness

• What situational awareness really means
• Identifying escalating behaviors
• Common characteristics of attackers
• Pre-attack indicators and warning signs
• Traits and mindset of survivors

De-escalation

• What de-escalation is and why it matters
• The de-escalation process
• Communication and behavior strategies to reduce conflict

Response Options

• What to do when violence cannot be avoided

Scenario-Based Learning

• Small, guided scenarios to apply concepts in real-world situations

📅Tuesday, March 10, 2026

🕞8:30 - 12:00 PM

📍OVD Insurance | 37 Ottawa Ave NW, Grand Rapids, MI 49503 | Suite 400

Please park in the ramp across the street from our building, located at 32 Ottawa Ave NW, Grand Rapids, MI 49503. Our receptionist will be happy to validate your parking upon arrival. Please note: Ottawa Avenue is a one-way street, and you cannot turn left from Fulton to access the ramp.

Awareness is the first line of defense.
Register today to strengthen your ability to recognize risk, de-escalate conflict, and respond effectively when it matters most.

Know what’s Happening Next — before everyone else does.

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