ServSafe® Manager Exam Session with Proctor - SAN FRANCISCO

MONDAY, TUESDAY, WEDNESDAY or THURSDAY

 11AM - 1PM

your exam session with or without book or online training, includes a reserved seat, exam access code, and the exam proctor with no other fees before you receive your certificate. 

Pillars of Food Safety Facilitates the Complete ServSafe® Food Protection Manager Certification Training Program for Restaurant Managers, Owners, Professional Chefs, Caterers, and Emerging Food Handlers,  The Pillars of Food Safety Training Center and Test Site and Online. The ServSafe® Certification is open to any examinee who completes any prerequisite and wants to complete their exam online. For in-person administration of your online exam by a Registered ServSafe® Examination Proctor,  enrollment is required and one must appear at the Test Site. Please register to enroll. 

We strongly encourage each examinee complete 1 prerequisite before attempting the online exam for the first time.

To Register For Exam Session with Proctor:

From thins page, click Select Date.  Select a date from the drop down menu.  Allow your screen to refresh and then click ' Select A Date '.  A pop up window will appear with dates you can attend. Choose a date, by clicking ' Register', then choose your registration options. Indicate your options and then click checkout to continue enrollment.  One must appear at the Exam Site during the hours confirmed in your email confirmation. You will receive an email reminder 48 hours prior.

To Include Training with your Exam Session with Proctor:  

To include The ServSafe Online Manger Course: From thins page, click Select Date.  Select a date from the drop down menu.  Allow your screen to refresh and then click ' REGISTER '.  A pop up window will appear with your registration options.  Select The Online Manager Course by indicating quantity,  then click checkout to continue enrollment. Register. The ticket option you choose will limit registration to the exam date that is at least 28 days in the future. This is to allow for ample time to receive and study prior to taking the final exam.

ServSafe Alcohol online training and the Alcohol Online Exam session with Proctor are sold bundled together. The online training portion must be done first for every examinee, and for each attempt at the exam regardless of ones experience. Once the registrant examinee achieves a score 75% or greater a Registered Proctor can administer the exam portion of the ServSafe Alcohol Certification Training and Assessment.

Deadline to Register :

When including the ServSafe Manager Online Course, complete registration by 9pm the day before you are able to purchase the ServSafe Manager Online course. You are limited to purchasing the online course a minimum amount of time, 14 days before the exam date. This is to allow time to complete the online course at a comfortable pace of at least 60 - 90 minutes of online training each day before exam date.

Registration ends at 9pm daily for the next exam session. If registration has ended please choose the next future date, then email to request an exam session on the day for which registration has ended but not yet lapsed, before 10am on Exam Day or appear on the date you registered.

ServSafe® approved ANSI accredited training:

The ServSafe® Manager Book 7th Edition and the Online Manager Exam Session are sold separate. When you purchase the book receive the best and most economical and most complete training package which includes the 80 question diagnostic exam and the practice test and not available anywhere. The diagnostic and the practice test aide in determining an examinees individual strength and weakness and will direct the individual to areas that need more focus prior to class.

The ServSafe® Online Manager Course 7th Edition: does not come with the Online Manager Exam session at our test site.  The ServSafe Online Manager Course is based on ServSafe Manager Book and covers all ten chapters.  It is accessible online after purchase for up to 1 year, and then 6 months once you initiate the course.  The user will experience interacting with 10 different modules and be presented lecture and quizzes for each module and a practice test.  The Online Manager Course is a great option for the experienced manager who wants to refresh online at a comfortable pace before exam day. Scores 75% or greater have the best opportunity to pass the certification exam. 

The Manager Online Course Code will arrive by email within 4 hours or the next first business day after purchase.  You will receive notice by email once the code is assigned and delivered.

The Manager Book will arrive within 5-14 days by US PRIORITY MAIL complete with all training material. You will receive notice by email once the book is posted for delivery with the US Post Office.

Our ServSafe Registered Examination Proctor hosts the ServSafe Exam Session at the meeting place listed at ServSafe, Pillars of Food Safety Training Center and Test Site.  Examinees must pre register for their ServSafe Exam Session With Proctor and online exam,  then appear at at the Pillars of Food Safety Training Center and Test Site.  Upon meeting and if required the proctor will provide instructions to join the lab network before administration of the online exam can begin.

YOUR OWN ONLINE DEVICE: The paper booklet and answer sheet version of the exam are obsolete and are no longer used. Attendees must bring their own wifi ready laptop, iPad or other mobile tablet or smartphone to take their exam online. Attendees must have a profile established they can access at ServSafe.com, prior to attending the event. Attendees must use their own personal email address to create their ServSafe profile. ServSafe profile ID and password are the responsibility of the attendee.

During the exam session the proctor is present with examinees and may share your screen and keyboard by remote to further assist in the facilitation of the online exam at anytime.

For immediate administration of your online exam, enrollment is required.  Please register to enroll. 

Frequently Asked Questions

There are no refunds. Please read details on this page before purchasing and print and read your ticket upon purchase, terms and conditions apply. 

How long is the exam?

The exam is 90 questions. All Multiple Choice.  You get 2 hours to complete the exam.

How long does it take to get my certificate?

The certificate is delivered online upon successful completion

How do I register to take my exam today?

Schedule the Online Manager Exam Session in advance with an appointment with the Examination Proctor.  Registration for any exam sessions today, ended yesterday. You can take your exam today if you complete registration to attend an exam session with Proctor and IF there are available seats.  Here is how:First,  Register for a date you can appear.  This will make reserve a seat for you at a future time you desire.Second, after you have registered, you must email before 10am on date for which registration has lapsed, to see if a seat is available.   

Third, appointments today have priority and it is possible there are no appointment times available in which case, you can appear on the date you chose.

Are there ID requirements or an age limit to enter the event?

Please prepare to present your Valid ID, the Proctor will need to look at it at before the test can begin.  There is no age limit.

What do I need to bring to the event?

At Pillars of Food Safety, certification examinations are taken online with a live Registered Examination Proctor. You will need your wifi ready laptop computer either Mac or Windows. You may also use your full size or mini iPad or other mobile tablet device.   

Do I need to buy an online exam voucher too?

No. The online exam voucher with exam access code is included.  If you already  purchased one, please be prepared to use it.  We refund you when you present your receipt by email and after you use your code.

Where can I contact the organizer with any questions?

You may send an email message to: [email protected] or You may call or text  this number:  510-854-6538. anytime.

Do I need to print my ticket?  Yes! Your ticket is your order confirmation and  your printed ticket contains information about important terms and conditions regarding our attendance policy, change, cancellation and refund policies.  Upon purchase, when we do business with You, Eventbrite,  and with Paypal, our attendance policy, change, cancellation and refund policies become legal and binding terms  and conditions of purchase. Our attendance policy, change, cancellation and refund policies are published  here on the this event details page below, are available for consideration or acknowledgement prior to commencing the registration process,  by acknowledgement during registration prior to completing purchase, and are printed on your ticket for future reference.  As a service guarantee at this reserved seating event, your reserved seat can not and will not be sold or transferred or refunded, unless a waitlist is enabled and first option to reschedule without an attendance exception was communicated to all registered attendees.  Pillars of Food Safety anticipates each registrant attendee appear the date they register or pay $100 to change their registration, at anytime before or after the event lapses, by using the Attendance Exception and Re-Enrollment Fee registration option found at the registration panel on the event details page.  To access the Attendance Exception and Re Enrollment registration option, Follow instructions on your printed ticket. Registrants can also send an email to: [email protected] and request a link for the Attendance Exception registration option for the event they would like to attend.

REFUND POLICY:    Refunds are made under the following terms and conditions.  Refund requests  are subject to a non refundable fee of $100. per registrant.  Sales for purchases of book or online course are final. There are no refunds for purchase of the book,  or online course.  There are no refunds if registrant does not appear at the event, be identified and sign in or if the event has lapsed regardless the registrant was not present.   There are no refunds when an attendee does not bring their own wifi ready device to take their exam online. There are no refunds when an attendee can not access their profile at ServSafe.com. Requests are denied if:  the date or time for the event has lapsed.  Request for refund are denied if a registrant;   does not attend class or meeting, attends class or meeting but does not take the exam, successfully completes the exam and receives their certificate, or fails the exam,  begins the online course or class or exam and does not finish, is absent, is found talking with other examinees during the exam session, is ejected from class or the exam session for disruption or other reason, commits fraud by impersonating another person or if the attendee, who may or may not be the registrant, impersonates another person, is found cheating or with the appearance of cheating, for example; use of cell phone during class or exam, or use of open notes or open browsers or  has open any computer applications before the examinee has finished the exam, such as online chatting with anyone outside the classroom via text message, online chat room, Facebook, Twitter or any other social media service, or use of any other unauthorized  reference material. Communicating with anyone outside the classroom is forbidden during the class, before, during, and after the exam and is grounds for ejection without attempt at the exam. By registering for this event you agree to the refund policy.

ATTENDANCE POLICY:     Pillars of Food Safety anticipates each registrant attendee appear on the date they chose to register to attend or pay $100 to change their registration, at anytime before or after the event lapses, by using the Attendance Exception and Re-Enrollment Fee registration option found at the registration panel on the event details page. If you know you will miss the appointment and want to make a change or if you miss the appointment and you still want to meet to take the exam,  please enroll again.  Use the Attendance Exception and Re-Enrollment registration option at the registration panel and pay $100.  To access the Attendance Exception and Re Enrollment registration option, Follow instructions on your printed ticket. Registrants can also send an email to: [email protected] and request a link for the Attendance Exception Registration option. By registering for this event you agree to the attendance policy.

What happens if I need to change or cancel ? 

CHANGE OR CANCELLATION POLICY:     Once registration is complete, you may change or cancel anytime. You may appear at the time you registered or any other posted exam session with prior arrangement. Contact the organizer, [email protected] or call 510-854-6538. Registrants may change their registration to a like event, class and or exam  at this location or another location using the Attendance Exception and Re-Enrollment Fee to register for $100 and without paying full price.  To access the Attendance Exception and Re Enrollment registration option, Follow instructions on your printed ticket. Registrants can also send an email to: [email protected] and request a link for the Attendance Exception registration option for the event they would like to attend.  By registering for this event you agree to the change or cancellation policy.

What if I miss our schedule meeting?   Please follow  instructions on your printed ticket to register for another appointment using the Attendance Exception and Re-Enrollment registration option.

What happens if I fail?  You must register again for each attempt to retake the exam.  You are allowed 3 attempts to pass the exam.  Your second attempt must allow a two week lapse following your first attempt. Your third attempt may occur after 30 days following your second attempt.  Successful completion of prerequisite training is required before your second or third attempt when your score is 69 or less.  If one does not pass within three attempts, one may not attempt the exam until 1 year has lapsed from the third attempt. 

We reserve the right to change, cancel, or postpone,  enrollment, location, start or end time,  for any reason anytime.  We observe a rain or shine policy and do not intend to change, cancel, or postpone a scheduled class or exam session. It may be necessary to make changes, cancel or postpone scheduled times for which you register.  We will notify registered examinees as soon possible by email by 9pm the day prior to class. Please watch for communication regarding your enrollment and take action if required. By registering for this event you agree to our right to change, cancel or postpone class or exam session at anytime upon notice at least 11 hours prior to the event.

The name on the registration/ticket doesn't match the attendee. Can I send someone in my place?  Yes, However the person attending needs to be named on the registration ticket.  The attendee who needs to take the exam must be registered.  Please create and maintain an account at Eventbrite with your ID and Password when you register.  You will be able to make changes to your registration. Please inform the organizer by email,  [email protected], you would like to make a change and to obtain other important information.

Can I register someone/ can someone register me?

YES.  The person purchasing can complete registration for them-self, and or other registrants. We encourage you use an email address where you can access and receive email while away from work.

Complete Food Protections Manager Training and Certification Exam online in one day.

Accept no substitute.  ServSafe® is the preferred food safety certification program in the U.S. and is recognized world wide as a leader educating food safety and the prevention of food borne illness. 

ServSafe® is a registered trademark of the National Restaurant Association Educational Foundation, and used under license by National Restaurant Association Solutions, LLC, a wholly owned subsidiary of the National Restaurant Association.

Host or Publisher Pillars of Food Safety