Senior Secretary Development Programme

About the Course

The Senior Secretary wields significant power and collaborates closely with the senior management team. The success of executive operations is directly impacted by this position's performance. Improved performance, excellent outcomes, and respect from superiors and the executive team will be attained by the Senior Secretary who comprehends the job and pressures of management and even thinks like the team.

This interactive training course aims to improve senior secretaries’ overall performance, resourcefulness, efficiency, and productivity. Participants will get a better understanding of the significance of their roles as well as a new set of skills that will help them manage their executive, their subordinates, and themselves more effectively.

Target Participants

This course is targeted for senior secretaries, office administrators and executive assistants in the regional Central Banks.

Course Duration

Online

7 Days

Classroom-based

5 Days

What You Will LearnBy the end of this course the participants will be able to:

• Develop the competence & managerial aspects of their role
• Improve their confidence, assertiveness and communication skills
• Manage their self, their subordinates, their colleagues and their boss more effectively
• Manage the stress and pressure in an increasingly challenging environment
• Negotiate with others more effectively
• Understand the benefits of automation in the office
• Apply the latest tools and techniques to support their role
• Manage their time more efficiently and increase productivity

Training Approach

This course is delivered by our seasoned trainers who have vast experience as expert professionals in their respective fields of practice. The course is taught through a mix ofpractical activities, theory, group works and case studies.Training manuals and additional reference materials are provided to the participants.Certification

Upon successful completion of this course, participants will be issued a certificate.

Tailor-Made Course

We can also do this as a tailor-made course to meet organization-wide training needs. A training needs assessment will be done on the training participants to collect data on the existing skills, knowledge gaps, training expectations and tailor-made needs.

Host or Publisher Devimpact Institute