Scottish Public Services Ombudsman Conference 2025

Schedule

Wed Nov 19 2025 at 09:30 am to 04:00 pm

UTC+00:00

Location

Edinburgh International Conference Centre | Edinburgh, SC

Advertisement
From Complaint to Impact: The journey of improving outcomes for service users
About this Event

Join us for the SPSO Conference 2025 - From Complaint to Impact at the Edinburgh International Conference Centre for a day filled with insightful discussions, interactive workshops, and networking opportunities. Aimed at staff and representatives involved in complaint handling for public sector organisations in Scotland, we will look at how to turn complaints into opportunities for positive change and gaining valuable insights into making a real impact.

Topics include:

  • Current trends in public sector complaints
  • Hearing the voice of the complainant
  • Supporting staff through public sector reform
  • Using insight to transform services

There will be networking opportunities throughout the day.


*Full agenda coming soon*


Agenda
Current trends in public sector complaints
Hearing the voice of the complainant
Supporting staff through public sector reform
Using insight to transform services
Advertisement

Where is it happening?

Edinburgh International Conference Centre, 150 Morrison Street, Edinburgh, United Kingdom

Event Location & Nearby Stays:

Tickets

GBP 195.00

Scottish Public Service Ombudsman

Host or Publisher Scottish Public Service Ombudsman

It's more fun with friends. Share with friends

Discover More Events in Edinburgh

Scotland v Denmark
Tue, 18 Nov at 07:45 pm Scotland v Denmark

44 West Crosscauseway, Edinburgh

Edinburgh Ceilidh Club with The Big Shoogle
Tue, 18 Nov at 08:00 pm Edinburgh Ceilidh Club with The Big Shoogle

Summerhall

Frankie and The Witch Fingers
Wed, 19 Nov at 12:00 am Frankie and The Witch Fingers

New Town, Edinburgh

AgriScot 2025
Wed, 19 Nov at 09:00 am AgriScot 2025

Royal Highland Centre, EH28 8NB Edinburgh, United Kingdom

WORKSHOPS EXHIBITIONS
Usui Reiki Level II training Weekdays!
Wed, 19 Nov at 10:00 am Usui Reiki Level II training Weekdays!

Edinburgh Palette

HEALTH-WELLNESS WORKSHOPS
Tea and Talks: Camels, deers and goats
Wed, 19 Nov at 11:00 am Tea and Talks: Camels, deers and goats

Edinburgh Zoo

The Mind in Verse: Reading Poetry about Madness
Wed, 19 Nov at 01:30 pm The Mind in Verse: Reading Poetry about Madness

Scottish Poetry Library

ART LITERARY-ART
Wed, 19 Nov at 01:30 pm Doing Business in the USA Seminar

Burness Paull LLP

WORKSHOPS BUSINESS
PRINCE2 Foundation & Practitioner Training in Edinburgh, SCT
Tue, 16 Sep at 09:00 am PRINCE2 Foundation & Practitioner Training in Edinburgh, SCT

Signature by Regus

WORKSHOPS NONPROFIT
AI in the Third Sector
Wed, 01 Oct at 02:30 pm AI in the Third Sector

Everyman Edinburgh, St James Quarter

46th TB Macaulay Lecture - with Kate Raworth
Wed, 01 Oct at 05:00 pm 46th TB Macaulay Lecture - with Kate Raworth

Edinburgh International Conference Centre

BUSINESS WORKSHOPS
Scotland's EIA Conference 2025
Thu, 02 Oct at 09:40 am Scotland's EIA Conference 2025

Edinburgh Training and Conference Venue

BUSINESS CONFERENCES
Cyber Leaders Summit Scotland
Thu, 02 Oct at 12:00 pm Cyber Leaders Summit Scotland

The Balmoral, a Rocco Forte hotel

BUSINESS
Meet the author Constance Trautsolt
Thu, 02 Oct at 04:00 pm Meet the author Constance Trautsolt

West Parliament Square, EH1 1 Edinburgh, United Kingdom

ART LITERARY-ART
\u201cThe Future of Scottish Dentistry, Career Pathways in Primary Care\u201d
Fri, 03 Oct at 08:30 am “The Future of Scottish Dentistry, Career Pathways in Primary Care”

11 Queen Street,Edinburgh,EH2 1JQ,GB

BUSINESS PARTIES
Two Comets Like No Other! Our Latest Findings re. Comets 29P\/Schwassmann-Wa
Fri, 03 Oct at 07:30 pm Two Comets Like No Other! Our Latest Findings re. Comets 29P/Schwassmann-Wa

Augustine United Church

BAA Comet and meteor section meeting
Sat, 04 Oct at 09:00 am BAA Comet and meteor section meeting

Augustine United Church

MEETUPS
Smallsword Symposium 2025
Sat, 04 Oct at 09:00 am Smallsword Symposium 2025

Black Boar Swordsmanship School

A21 Global Freedom Summit
Sat, 04 Oct at 10:00 am A21 Global Freedom Summit

Holy Trinity Wester Hailes

BUSINESS
Wyk\u0142ad Pani Ewy Wojdy\u0142\u0142o w Edynburgu
Sat, 04 Oct at 04:30 pm Wykład Pani Ewy Wojdyłło w Edynburgu

Norton Park Business and Conference Centre

What's Happening Next in Edinburgh?

Discover Edinburgh Events