SAMS Global Live Labs - THE NORTHWEST
Schedule
Tue May 26 2026 at 10:00 am to 04:00 pm
UTC+01:00Location
Liverpool John Moores University | Liverpool, EN
About this Event
We will be running free workshops across the UK where you will have the chance to use our tools in various scenarios, giving you a very real sense of how our systems can enable you to be efficient, compliant and in control.
Agenda
π: 10:00 AM - 10:30 AM
Arrival & Coffee
π: 10:30 AM - 11:00 AM
Welcome & Sector Framing
Info: The Live Labs concept
β’ Sector pressures & operational realities
β’ What the afternoon will focus on
π: 11:00 AM - 12:00 PM
Scenario 1: Admissions Visibility & Agent Quality
Info: Using a structured case study, we explore:
β’ Patterns of incomplete or undocumented applications
β’ Internal coordination between recruitment and compliance
β’ Identifying risk indicators across agent performance
β’ What meaningful oversight actually looks like in practice
This is about surfacing operational blind spots β not software.
π: 12:00 PM - 01:00 PM
Lunch & Peer Discussion
π: 01:00 PM - 02:00 PM
Scenario 2: Agent Governance, Contracts & CAS Readiness
Info: Building on Scenario 1, we examine:
β’ Standardising agent contracts and documentation
β’ Recording branches, sub-agents and key contacts
β’ Preparing for enhanced transparency expectations
β’ Creating audit-ready oversight aligned to UKVI requirements
This session connects governance intent with operational structure.
π: 02:00 PM - 02:15 PM
Break
π: 02:15 PM - 03:15 PM
Scenario 3: Commission Workflows & Cross-Team Coordination
Info: We then move into the operational reality of commission management:
β’ Reconciling claims without fragmented spreadsheets
β’ Handling disputes and mismatched submissions
β’ Creating transparent reporting for finance and leadership
β’ Reducing friction between teams and agent partners
The focus is on workflow integrity and accountability.
π: 03:15 PM - 03:30 PM
ICEF Perspective
Info: A short external sector view on alignment, expectations and emerging trends.
π: 03:30 PM - 04:00 PM
Open Discussion, Reflections & Close
Info: β’ Key takeaways
β’ What institutions are prioritising next
β’ How colleagues can continue the conversation
Where is it happening?
Liverpool John Moores University, TBC, Liverpool, United KingdomEvent Location & Nearby Stays:
USD 0.00



















