PRODUCTIVE CONFLICT: TURNING TENSION INTO TEAMWORK

Schedule

Thu Jul 23 2026 at 09:00 am to 01:00 pm

UTC-04:00

Location

Irondequoit Public Library | Rochester, NY

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When strong values, high emotions, work pressures, and person-centered decisions meet, tension can either divide teams or strengthen them.
About this Event

REGISTRATION FEE INCLUDES FREE DiSC ASSESSMENT (Explore personal motivators, strengths, stressors, and behavioral tendencies)

Eleversity: Empower to Lead

Productive Conflict: Turning Tension into Teamwork

Conflict is inevitable. When strong values, high emotions, staffing pressures, and person-centered decisions intersect, tension can either divide teams — or strengthen them.

This interactive 3-hour workshop equips leaders with practical tools to transform workplace conflict into productive, mission-aligned dialogue.

Participants will explore how their DiSC® Workplace style influences how they approach conflict. Using style awareness as a foundation, leaders will learn how to recognize behavioral triggers, reduce misinterpretations, and adapt their communication to work more effectively across differences.


The workshop also introduces two powerful conflict resolution frameworks:

Crucial Conversations – A model for holding high-stakes conversations while maintaining psychological safety, mutual respect, and shared purpose.

Restorative Practices – A structured approach to repairing harm, rebuilding trust, and restoring working relationships when conflict has caused relational damage.

Through hands-on activities, real-world scenarios, structured role plays, and peer coaching, participants will practice selecting the right conflict approach for the situation — whether the issue stems from style differences, breakdowns in safety, or damaged relationships.

By the end of this workshop, participants will be able to:

  • Identify how their DiSC style shows up under stress and in conflict.
  • Recognize when a conflict is a style difference versus a safety issue or relational harm.
  • Determine destructive behaviors vs. constructive behaviors.
  • Apply the principles of Crucial Conversations to navigate high-stakes dialogue.
  • Use restorative questions to repair trust and rebuild collaboration
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Where is it happening?

Irondequoit Public Library, 1290 Titus Avenue, Rochester, United States

Event Location & Nearby Stays:

Tickets

USD 23.18

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Chris Frank

Host or Publisher Chris Frank

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