Problem Solving & Decision Making 1 Day Workshop | Worcester, MA

• Duration: 1-Day Practical Training (8 Hours)
• Timing: 9:00 AM – 5:00 PM (including breaks)
• Location: Location shared via email ( Complete Address )
• Format: Classroom Training (Virtual option available on request)
• Language: English
• Certificate: Course Completion Certificate
• PDUs Awarded: 8 Professional Development Units
• Contact: [email protected]

In today’s fast-changing business environment, the ability to identify problems quickly, think creatively, and make confident decisions is a critical professional skill.

The Problem Solving & Decision Making Workshop is a highly practical, hands-on one-day program designed to help professionals approach challenges logically while also encouraging innovative thinking. Participants will learn proven frameworks to define real problems, uncover root causes, generate multiple solutions, and select the most effective course of action.

This workshop blends structured problem-solving models with creative thinking tools and decision-making techniques used by successful leaders and organizations. Through group activities, exercises, discussions, and a powerful case study, participants will practice applying tools they can immediately use at work.

By the end of the day, participants will leave with a clear action plan, improved confidence in decision making, and a toolkit of methods that can be applied to workplace challenges, team issues, project roadblocks, and strategic decisions.

Managers and Team Leaders
Working Professionals
Entrepreneurs and Business Owners
Project Managers
Supervisors and Executives
HR and Training Professionals
Anyone who wants to improve problem-solving and decision-making skills

• Learn a structured approach to solving complex problems
• Identify the real cause of issues instead of symptoms
• Generate creative and practical solutions
• Evaluate options objectively and make better decisions
• Improve confidence in handling workplace challenges
• Develop clear action plans for implementation

By the end of this workshop, participants will be able to:

• Apply a step-by-step problem-solving framework
• Analyze problems using root cause analysis tools
• Use creative thinking techniques to develop solutions
• Compare and evaluate multiple solution options
• Apply proven decision-making models
• Build and implement an effective action plan

Welcome & Program Introduction
• Workshop objectives and outcomes
• Importance of problem solving and decision making in today’s workplace
• Participant expectations

Module 1: Defining the Right Problem
• Understanding different problem-solving styles (self-assessment)
• Why problems are often misidentified
• Asking the right questions using structured problem definition
• Using a problem-definition grid for clarity
• Root cause analysis using Fishbone (Cause & Effect) diagrams

Module 2: Creative Solution Generation
• The role of creativity in problem solving
• Brainstorming techniques for idea generation
• Reverse brainstorming to uncover hidden solutions
• SCAMPER technique for innovation
• Mind mapping to organize ideas visually

Module 3: Evaluating & Selecting the Best Solution
• Comparing options using Pros and Cons analysis
• Understanding forces that support or block change
• Applying Force Field Analysis
• Decision Matrix for objective selection
• Cost vs Benefit analysis
• Feasibility and capability assessment

Module 4: Implementation & Action Planning
• Turning solutions into actionable steps
• Creating a realistic action plan
• Prioritizing tasks and setting timelines
• Assigning roles and responsibilities
• Monitoring progress and follow-up milestones

Wrap-Up & Key Takeaways
• Review of learning points
• Personal action commitments
• Q&A and workshop close

• Interactive sessions
• Group discussions
• Practical exercises
• Real-life case study
• Individual and team activities

🎓 Certification

All participants will receive a Certificate of Completion from LearneRRing, recognizing their achievement.

Exclusive OffersGroup Discounts:10% off for groups of 5-10 participants15% off for groups of 11-20 participants

Corporate & Team Training Available

Want this course delivered at your workplace or for your team? We offer customized onsite and virtual sessions for companies.📩 Email us at [email protected] for details.

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