Practical Sales Skills 1 Day Workshop In South Bend, IN

Course Overview :

Language: English | Credits: 8

Course delivery: Classroom (Food and beverages included)

Course Description:

This practical sales skills workshop is designed for salespeople and individuals required to sell as part of their role. Suitable for both newcomers and experienced sales professionals, the course content is flexible to adapt to different levels of experience. It aims to equip participants with practical tools and techniques to enhance their sales performance and exceed targets.

Core Aim :

To provide participants with a set of practical sales tools and techniques that can be effectively used in their roles to achieve sales success and personal development.

Course Topics and Structure :

Session 1: Introduction and The 80:20 Rule

Objective: Understand the 80:20 rule and its implications in sales.

Content:

• Explanation of the 80:20 Rule.
• Discussion on why 20% of salespeople generate 80% of the business.
• Interactive discussion and examples.

Activity: Group discussion on identifying the top 20% traits.

Session 2: The Perfect Salesperson

Objective: Identify the characteristics of an ideal salesperson and self-assess against these traits.

Content:

• Qualities that define the perfect salesperson.
• Self-assessment exercise.
• Feedback and development plan.

Activity: Self-assessment and group exercise.

Session 3: Goal Setting

Objective: Learn the importance of goal setting and how to set personal performance goals.

Content:

• Why goal setting is crucial.
• Steps to set effective goals.
• Real-life examples of goal setting.

Activity: Goal-setting exercise.

Session 4: Building Trust

Objective: Develop trust and rapport with prospects.

Content:

• Techniques for building trust.
• Importance of trust in sales success.

Activity: Role-playing exercises.

Session 5: Asking the Right Questions

Objective: Improve questioning skills to drive sales.

Content:

• Importance of asking the right questions.
• Examples of effective questions.

Activity: Practice questioning techniques.

Session 6: Engaging the Customer

Objective: Understand and enhance the lifetime value of a customer.

Content:

• Techniques to better engage customers.
• Importance of customer value perception.

Activity: Case studies and role-playing.

Session 7: Being Specific

Objective: Customize sales approach to individual customers.

Content:

• Identifying specific customer benefits.
• Adapting sales strategies.

Activity: Customized sales approach activity.

Session 8: Making Your Customer Smarter

Objective: Educate customers about products/services.

Content:

• Dealing with well-informed customers.
• Enhancing customer knowledge.

Activity: Simulation exercises.

Session 9: Maximizing Efficiency

Objective: Learn from missed sales and improve efficiency.

Content:

• Analyzing missed sales opportunities.
• Techniques for improving efficiency.

Activity: Review and improve exercise.

Session 10: Positive Reinforcement

Objective: Learn from successful sales interactions.

Content:

• Analyzing successful sales.
• Positive reinforcement techniques.

Activity: Success story analysis.

Session 11: Product Knowledge

Objective: Deep dive into product knowledge.

Content:

• Importance of knowing your products.
• Techniques for enhancing product knowledge.

Activity: Product knowledge quiz.

Session 12: Developing a Competitive Advantage

Objective: Gain an edge over competitors.

Content:

• Strategies to stay ahead.
• Series of competitive advantage questions.

Activity: Competitive strategy workshop.

Session 13: Handling Objections

Objective: Identify and overcome common objections.

Content:

• Typical objections in sales.
• Techniques for handling objections.

Activity: Objection handling role-play.

Session 14: Closing the Sale

Objective: Recognize buying signals and effectively close sales.

Content:

• Spotting buying signals.
• Closing techniques and questions.

Activity: Closing practice session.

Session 15: Follow-Up After the Sale

Objective: Ensure seamless post-sale follow-up.

Content:

• Importance of post-sale follow-up.
• Techniques for exceptional customer experience.

Activity: Follow-up scenario exercises.

Session 16: Applying the Skills in Your Role

Objective: Practically apply learned skills.

Content:

• Translating training into daily sales activities.
• Ensuring practical application.

Activity: Real-life application planning.

Course Features :

At the end of this sales skills workshop course, participants will be able to:

• Explain what sets the best salespeople apart.
• Follow set personal goals to achieve sales success.
• Use a series of practical sales skills to increase their selling potential.
• Apply these skills practically in their sales role.

Certification :

Participants will receive a course completion certificate from Mangates upon finishing the workshop.

Who Can Attend?

Anybody interested in learning practical sales skills can attend this course.

Benefits of Taking the Practical Sales Skills Course On-Site for Your Team :

• The course content can be tailored to address the specific needs and challenges faced by your sales team and organization, ensuring maximum relevance and impact. On-site training provides an opportunity for team members to learn and grow together, fostering team cohesion and collaboration. The training can be scheduled at times that are most convenient for your team, minimizing disruptions to daily operations. Hosting the Practical Sales Skills course on-site provides numerous benefits, including tailored content, cost efficiency, enhanced team cohesion, immediate application of skills, and alignment with organizational goals.

Here are the key benefits of hosting this workshop in your organization:

1. Improved Sales Performance

• Enhanced Skills: Participants will acquire practical sales techniques and strategies that have been tried and tested in real business environments, leading to improved individual and team sales performance.
• Goal Setting: Employees will learn to set and achieve personal performance goals, directly contributing to the organization's sales targets.

2. Increased Revenue

• Effective Selling: By applying the skills learned in the course, salespeople can increase their closing rates and overall sales, resulting in higher revenue for the organization.
• Customer Lifetime Value: Understanding and enhancing customer relationships will lead to repeat business and long-term revenue growth.

3. Better Customer Relationships

• Trust Building: Developing trust and rapport with prospects will create stronger, more loyal customer relationships.
• Engagement Techniques: Employees will learn to better engage customers, ensuring they feel valued and understood, which can lead to increased customer satisfaction and loyalty.
• 4. Competitive Advantage
• Market Positioning: Participants will learn to identify and leverage competitive advantages, helping the organization stay ahead in the market.
• Informed Selling: Educating customers about products and services will position the organization as a trusted advisor, further differentiating it from competitors.

5. Enhanced Product Knowledge

• Deep Understanding: Employees will gain in-depth knowledge about the organization's products and services, enabling them to provide better information and recommendations to customers.
• Confidence in Selling: With thorough product knowledge, salespeople will feel more confident and credible, enhancing their ability to close sales.

6. Efficient Sales Process

• Handling Objections: Learning to effectively handle and overcome objections will streamline the sales process and reduce time spent on stalled negotiations.
• Follow-Up Skills: Ensuring seamless follow-up after sales will improve the overall customer experience and increase the likelihood of repeat business.

7. Personal and Professional Growth

• Skill Development: Participants will develop a range of valuable sales skills that are not only applicable in their current roles but also beneficial for their overall career growth.
• Self-Assessment: Through self-assessment exercises, employees can identify areas for personal development and work towards becoming top-performing salespeople.

8. Motivated Sales Team

• Engagement and Motivation: Interactive and practical training sessions will engage and motivate employees, leading to a more enthusiastic and driven sales team.
• Recognition of Success: Learning from positive sales interactions will boost morale and encourage a culture of success and continuous improvement.

9. Seamless Application of Skills

• Practical Application: The course emphasizes the practical application of learned skills, ensuring that participants can immediately implement strategies and techniques in their daily sales activities.
• Real-Life Scenarios: Exercises and role-playing activities based on real-life scenarios will prepare employees to handle actual sales situations more effectively.

Investing in the Practical Sales Skills course will equip your sales team with essential tools and techniques to enhance their performance, drive sales, and foster better customer relationships. This, in turn, will lead to increased revenue, a competitive edge in the market, and overall growth and success for your organization.

To host the session for your group on-site, enquire us at [email protected]

Business strategy execution depends upon developing and implementing the best solution. Success however, relies upon basing the solution on the right requirements, drawn from a sound and robust Business Case. This one day program will introduce participants to the principles of developing an effective Business Case, within the context of an interactive course driven by a case study. This workshop will provide participants with a working knowledge of the principles of writing an effective, comprehensive and compelling Business Case. The course is driven by participation in a case study, promoting immediate workplace transference.

A company's ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization. Implementing an ethical program will foster a successful company culture and increase profitability. Developing a Business Ethics program takes time and effort, but doing so will do more than improve business, it will change lives.A company's ethics will have an influence on all levels of business. It will influence all who interact with the company including customers, employees, suppliers, competitors, etc. All of these groups will have an effect on the way a company's ethics are developed. It is a two-way street; the influence goes both ways, which makes understanding ethics a very important part of doing business today. Ethics is very important, as news can now spread faster and farther than ever before.

These networking skills workshop will help you to build a professional reputation and develop a network of connections through the two key methods available to you; face-to-face and online.You will discover how to effectively combine these two approaches and create a strategy for networking success that will generate your own community and actively grow your personal network. This will result in an improved performance in your approach to networking and consequently provide opportunities and prospects that will increase your business success.The workshop provides you with the tools and techniques to both plan a successful, strategic approach to networking and develop your personal communication skills, which will ensure you build effective business relationships.

These business presentations workshop will provide you with the skills and knowledge required to deliver effective and persuasive business presentations that get results. It will help you to present in a style that changes the way people think about the topics they present to them while leaving the audience with key actions to take away.You will be guided on how to prepare and deliver the message with impact and given the tools and techniques to ensure that their audience feel engaged and influenced by your delivery.Persuasive presentations that get results, our Business Presentations workshop.

Organisations need people that can deliver persuasive business presentations. Here you have the workshop to help you develop them.

Business presentations are about having the skills to engage and persuade an audience and make a change in their thinking, behaviour or attitude. It’s about preparing and delivering a presentation with impact. This business presentations workshop course gives you all the tools and expert knowledge to run a professional and effective workshop on presentations that get results.Perhaps you’re looking to improve the presentation performance of a management or sales team. Or you want to include presentation skills workshop as part of management and leadership induction sessions. Whatever your need, we provide you with a comprehensive business presentations workshop to make your life easy.

Business succession planning is all about being prepared. The loss of valuable leadership can cripple even the strongest of companies. Succession planning is an essential component to the survival and growth of any business. Whether it is grooming employees to become leaders, or preparing for an employee's retirement your participants will identify common obstacles and how to overcome them.Our Business Succession Planning workshop will show you the differences between succession planning and mere replacement planning. How you prepare people to take on leadership responsibilities is just as important as hiring the right person for the job. Every company should have a form of succession planning in its portfolio.

Writing is a key method of communication for most people, and it's one that many people struggle with. Writing and communication skills have degraded with more and more people communicating through email and text messaging. Developing writing skills is still important is the business world as creating proper documents (such as proposals, reports, and agendas), giving you that extra edge in the workplace.The Business Writing workshop will give your participants a refresher on basic writing concepts (such as spelling, grammar, and punctuation), and an overview of the most common business documents. These basic skills will provide your participants with that extra benefit in the business world that a lot of people are losing.

Marketing has changed dramatically over the last decade. Marketing is all about communicating, and the Internet has completely changed the way people communicate. The Internet is a marketer's dream come true, especially with Social Media, as you have a low cost marketing tool that can reach a large audience.Internet Marketing Fundamentals will provide your participants with a great set of skills to market your business online. Content is the king of Internet marketing, and your participants will need to know how to utilize your great content. If you want your business to grow then your participants need to understand Internet Marketing Fundamentals. .

This workshop, ‘Marketing Essentials’ cover the basics of marketing and are intended not only for people who are new to a marketing role, but just about anybody in the organisation. A basic understanding of the subject is particularly valuable to people in management, selling and customer service roles.

Workshop course contents:

Effective marketing is vital to ensure the survival and growth of any business. It does not matter whether the business is large or small or what products or services the business supplies, the truth is that effective marketing cannot be ignored and is essential for any successful organisation.

This business process improvement course provides you with an opportunity to learn the essential knowledge and skills for applying the most effective and current business analysis techniques when modelling your business, comprehensively analyzing the current state, and subsequently designing the future state. The application of these techniques will be presented as part of an overall framework, as you identify key deliverables and the major steps from modelling and analysis of the current state and future state design.

Many sales people fall into the trap of talking too much. They just can’t wait to tell customers all about the features or benefits their product/service will bring or how great their company is without first understanding the needs and desires of the customer which is not the best approach to selling.This two day extensive sales workshop program will guide participants towards uncovering the “Right” skill set and mind set a professional sales person should possess. From controlling conversations with customers to asking the right questions to uncover customer’s needs, this program will enhance sales staff’s ability to connect better with customers, overcome objections and close the sale confidently and effectively delivering commercial and sales objectives.

A successful sales manager’s job is to provide clear direction and support to his/her team enabling them to excel and develop to reach their full potential. Sales managers often rise to this position from a successful career in sales. But the skills required of a successful sales manager are quite different from the skills of a sales person which is one of the key points that this program will be focusing on.

This two day program will enable delegates to have a clear understanding of the successful sales manager’s responsibilities and how to become more effective in their roles in this challenging competitive business environment of today. Over the period of the course delegates will explore key leadership skills as well as the essential sales managerial skills needed for them to effectively forecast and implement effective sales plans, motivate, monitor and evaluate the performance of their people and provide the required direction and support ensuring measurable sales results from their sales teams.

The Internet of Things–Business Perspectives course provides an overview and insight into the emerging technology.The course covers the basic concepts, terminology, and key components of IoT. It explains the business perspectives of IoT including the advantages of early adoption and monetization models. It further expands on the technologies enabling IoT and the various challenges to expect. Several scenarios describe the use cases and applications of IoT that result in smart applications and services to inspire organizations making the move to IoT.

Host or Publisher Mangates