Practical Sales Skills 1-Day Workshop | Grand Rapids, MI

Event Details

• Duration: 1-Day Practical Training (8 Hours)
• Timing: 9:00 AM – 5:00 PM (including breaks)
• Location: Location shared via email ( Complete Address )
• Format: Classroom Training (Virtual option available on request)
• Language: English
• Certificate: Course Completion Certificate
• PDUs Awarded: 8 Professional Development Units
• Contact: [email protected]

Event Description

Whether you're new to sales or a seasoned professional, this intensive one-day Sales Skills Workshop is designed to equip you with practical, proven techniques that drive results. Through real-world exercises, self-assessment, and interactive learning, you’ll master the art of building trust, asking powerful questions, handling objections, and closing sales effectively.

This course will transform how you approach prospects, build relationships, and deliver measurable sales outcomes.

• Sales representatives and account managers
• Business development professionals
• Entrepreneurs and small business owners
• Anyone responsible for selling products, services, or ideas

Sales success isn’t about luck — it’s about mastering the right mindset and techniques.
This Practical Sales Skills Workshop provides tools and insights that enable you to:

• Develop a sales mindset that drives performance
• Build long-term trust and rapport with clients
• Identify customer needs and tailor your approach
• Confidently handle objections and close deals
• Deliver an exceptional post-sale experience

Learn the strategies top-performing salespeople use daily — and apply them immediately to achieve results.

By the end of the workshop, participants will be able to:

• Identify what sets high-performing salespeople apart
• Create clear and measurable personal sales goals
• Apply practical, proven techniques to increase sales success
• Build stronger customer relationships through trust and engagement
• Handle objections with confidence and close more deals
• Follow a structured sales process from prospecting to post-sale follow-up
  📅 Workshop Agenda (9:00 AM – 5:00 PM)

09:00 AM – 09:30 AM
Welcome & Introduction
Icebreaker activity, workshop overview, understanding modern sales challenges

09:30 AM – 10:30 AM
Module 1: The 80:20 Rule of Sales Success
Why 20% of salespeople produce 80% of results, characteristics of top performers

10:30 AM – 11:15 AM
Module 2: The Perfect Salesperson
Traits of successful salespeople, self-assessment, identifying personal growth areas

11:15 AM – 11:30 AM
☕ Tea / Coffee Break

11:30 AM – 12:30 PM
Module 3: Goal Setting for Sales Success
Setting SMART goals, linking personal goals to performance, interactive goal-setting exercise

12:30 PM – 01:15 PM
Module 4: Building Trust & Rapport
Establishing credibility, relationship-based selling, empathy and authenticity in sales

01:15 PM – 02:00 PM
🍴 Lunch Break

02:00 PM – 02:45 PM
Module 5: Asking the Right Questions
Consultative selling, open vs. closed questions, discovering client needs

02:45 PM – 03:30 PM
Module 6: Handling Objections with Confidence
Identifying common objections, reframing techniques, role-play practice

03:30 PM – 03:45 PM
☕ Afternoon Break

03:45 PM – 04:15 PM
Module 7: Closing the Sale
Recognizing buying signals, persuasive closing questions, overcoming hesitation

04:15 PM – 04:45 PM
Module 8: Follow-Up and Customer Retention
Building long-term relationships, follow-up best practices, maximizing lifetime value

04:45 PM – 05:00 PM
Wrap-Up & Action Plan
Applying learning to real-world sales roles, personal action planning, Q&A
🧭 Training Methodology

• Interactive group exercises
• Case studies and real-world simulations
• Self-assessment tools
• Role plays for sales conversations and objection handling
• Personal action planning

• Gain confidence in approaching and engaging customers
• Learn techniques used by top-performing sales professionals
• Increase your conversion rate and sales performance
• Develop stronger relationships that drive repeat business
• Receive actionable templates and tools to apply immediately

Corporate & Team Training Available

Want this course delivered at your workplace or for your team? We offer customized onsite and virtual sessions for companies.📩 Email us at [email protected] for details.

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