Power Hour - How to keep your customers

Dive into entrepreneurship, explore key aspects, and propel your business forward. Learn all you need to start a successful business.
About this Event

Want to keep customers coming back to your business?

This free, in-person workshop will show you how to build customer loyalty, encourage repeat business and create positive customer experiences that support long-term growth.

Finding new customers is important, but keeping existing customers can be even more valuable. Returning customers are more likely to buy again, recommend your business to others and help your business grow sustainably.

Led by experienced Business Sheffield advisors, this practical workshop explores simple, proven customer retention strategies that you can apply whatever stage your business is at.

What you'll learn

During the workshop you'll learn how to:

• Build strong relationships with your customers
• Increase customer loyalty and encourage repeat business
• Improve the customer experience
• Understand why customer retention is important for business growth
• Create positive word-of-mouth recommendations
• Use simple techniques to keep customers engaged with your business

What you'll leave with

By the end of the session you'll have:

• Practical customer retention strategies you can use straight away
• Greater confidence in building long-term customer relationships
• Ideas for improving customer satisfaction and loyalty
• A better understanding of how repeat customers can support business growth

Who should attend?

This workshop is ideal for:

• Aspiring entrepreneurs
• Start-ups and new businesses
• Freelancers and sole traders
• Small business owners looking to build customer loyalty
• Anyone who wants to increase repeat customers and grow their business

No previous business experience is required.

Date: Friday August 7

Time: 10:00am - 11:00pm

Location: Electric Works, 3 Concourse Way, Sheffield S1 2BJ

*** Spaces are limited if you can’t make an event, it’s no problem as long as you let us know before the workshop. If you sign-up and don’t attend an event, we will contact you afterwards to check in and if this happens more than once, it may jeopardise your ability to sign up to future events. If sales have end before you get the chance to book, Call 0114 224 5000 and we'll work it out.