Portishead Cider Festival 2023

CIDER

A selection of 30 ciders will be on offer for our attendees to sample.

LIVE MUSIC

To soundtrack the cider festival we have brought back The Mangled Wurzels who will perform during both our afternoon and evening sessions, and will be joined by other local artists.

EVENT TIMES

Afternoon Session: 1pm-5pm

Evening Session: 6pm-10pm

Please note that times are approximate and may subject to change on the day.

ADMISSIONS & TICKETING

How can I purchase tickets?

In advance of the event, tickets are available through Eventbrite who are our sole ticketing agency. This is the only way to purchase tickets. When the festival opens, and subject to tickets not being sold out, unsold tickets will be available. Tickets sold on site will be at a higher price than tickets purchased in advance which reflects the increased administration costs of selling tickets at the site.

Please note that tickets are only applicable for the session you have booked (i.e. the purchase of an afternoon session ticket will NOT be valid for entry to the evening session and vice versa).

Is there a booking fee for tickets?

There is a booking fee which is charged by our ticketing agents. This is included in the total price advertised by them and is stipulated below the advertised total price. The booking fee covers their advertising and administration costs involved in the running of the event.

How are my tickets delivered to me?

Once purchased, tickets will be emailed to you. They may also be downloaded, sent by SMS or old fashioned post. Please note that tickets cannot be re-issued, and you must bring your ticket with you to gain admission.

How do I get in to the cider festival?

Your ticket will be checked by our admissions team at the entrance gate to the festival. You will be issued with a wristband or stamp valid for the day. The wristband will be put on by our admissions team and cannot be removed without breaking the wristband. The wristband permits you re-entry to the session you have purchased tickets for. Strictly no readmittance after 9pm.

What if I don’t receive my tickets or I have problems during the purchasing process?

For ALL ticketing enquiries or issues please visit the ticket agents website.

Why do you have a no re-entry after 9pm policy?

There are two reasons for this policy.

1) In order to ensure the safety and comfort of our guests, we feel that it is important to keep our event site contained in the late evening, where our very competent and friendly security team can ensure that everything runs smoothly.

2) We are respectful of the residents of Portishead and whilst the venue is adjacent to residential areas and in consideration of our local residents we would like to discourage our guests from gathering in the surrounding areas outside of the venue.

Under 5’s are free – Do they need a ticket?

Yes, everyone entering the festival must have a valid ticket. We have strict limits to the numbers of people allowed on the site at any one time and so we have to strictly control the number of people entering, including those under 5.

There is no charge for under 5’s but they need a ‘free’ ticket to enter the festival and receive a wristband.

Can I collect my ticket at the site?

No. You must ensure to bring a hard copy of your printed ticket or a digital copy of your ticket to the festival site for it to be scanned.

Can I get a refund on my tickets?

No. We are unfortunately unable to organise refunds for tickets so please make sure you order the correct ones at the time of purchase. Once all tickets have sold out we may help you resell your tickets at face value.

ATTENDANCE

Can I bring a picnic?

No. The festival provides a wide array of creatively different food traders for you to enjoy. These traders contribute significantly to the costs of putting the event on. In order to support our traders, we regret no food or drink can be brought into the festival, with the exception of infant snacks or special requirements. As part of our security at the entrance, bags will be searched upon entry.

Anyone found to be consuming items not purchased onsite will be ejected from the cider festival.

Can I bring my dog?

No, We do not consider the environment to be compatible with happy dogs.

If I leave the event, can I return?

Yes, the wristband permits you re-entry to the festival up to 9pm on the day.

What is your policy on underage drinking?

The event operates a zero-tolerance policy to underage drinking and works to the Challenge 25 principle. All festival bars operate a refusal register so please ensure that you bring ID with you as if you are lucky enough to look under 25 you will be challenged. Acceptable forms of ID are a passport, a European Union photocard driving licence or a photographic identity card bearing the national Proof of Age Standards Scheme (PASS) hologram. No other forms of ID will be accepted.

Do you cater for disabled access at the festival?

Yes. The Venue has disabled access and there is a disabled toilet in our toilet area.

Do you have security present?

Yes. There is a comprehensive SIA registered, security team present at the festival site at all times.

Is there parking on site?

Yes, however spaces are limited.

What happens if it rains?

In the event of inclement weather, we have areas of the site that are covered. Equally there are areas of the venue that are fully exposed to the weather, including the food areas and stage. If the forecast is for rain then we recommend you come prepared with wellies and a brolly.

Will there be seating provided at the festival?

No but you can bring your own.

Are there ATMs available on the festival site?

No.

TERMS AND CONDITIONS

Entry

The organisers of the Portishead Cider Festival reserve the right to refuse entry or to withdraw any rights of entry to the festival to any person at any time.

Entry to the event will only be permitted upon production of a valid entrance ticket that has not already been used. All entrance tickets will be scanned.

Proof of age ID may be requested on entry and must be presented on request. No refunds for tickets holders unable to provide ID or unable to prove that they are of the required age for admission.

ID is defined as a passport, a European Union photocard, driving licence or a photographic identity card bearing the national Proof of Age Standards Scheme (PASS) hologram. No other forms of ID will be accepted.

Wristbands MUST be placed on ticket holders by a member of the entrance staff and must be worn at all times

Readmission to the festival will not be allowed after 9pm on Saturday night

Readmission to the festival will not be allowed without a wristband at any time and removed wristbands will not be replaced

Food or beverage products purchased outside of the festival are not permitted on site.

Drinking Policy

The festival operates a Challenge 25 policy – ID may be requested and must be presented on request. Valid ID is a passport, a European Union photocard driving licence or a photographic identity card bearing the national Proof of Age Standards Scheme (PASS) hologram. No other forms of ID will be accepted.

All beverages purchased at the festival must be consumed on the festival site and festival glasses will be required to be empty upon exit.

Security & Zero Tolerance Policy

The festival is manned by a team of security professionals for your safety and enjoyment

The festival operates a Zero Tolerance Policy to the sale of alcohol to under 18s, the consumption of alcohol by under 18s, the use of drugs and recreational drugs to include (but not intended to be exhaustive) cannabis, stimulants and Nitrous Oxide canisters.

The festival operates an instant eviction policy for anyone believed to be using, selling or supplying any controlled substance. The festival will, at its discretion inform and alert the police of any such activity.

Ticket Policy

Tickets cannot be exchanged, refunded or returned after purchase

Lost tickets will not be replaced

Bags and other items may be subject to inspection by security staff. Persons who refuse bag searches will be denied entry to the festival or evicted from the festival if any search is refused.

Ticket holders consent to inclusion in photographic, visual and audio promotion of the festival

Programme Alterations/ Force Majeure

Management reserve the right to add, withdraw or substitute artists at their discretion and to vary the programme if necessary.

The festival reserves the right in the event of force majeure, to alter or cancel the performances and/or the festival.

Host or Publisher Momo Events