Perfecting Your Plan Patient Experience

Name: Perfecting Your Plan Patient Experience
Start: 2024-09-11T14:00:00+01:00
End: 2024-09-11T17:15:00+01:00
Location: Holiday Inn Seatonburn, Newcastle

Schedule

Wed Sep 11 2024 at 02:00 pm to 05:15 pm

UTC+01:00

Location

Holiday Inn Seatonburn, Newcastle | Newcastle Upon Tyne, EN

Join Michael Bentley, business consultant and all-round dental practice guru, as he shares how to take the right steps to develop the patient journey for your patients who have a membership plan, or those you’re looking to promote your membership plan to.
Michael will guide you through the key stages of the patient journey, explaining how to prioritise your membership plan as the pivotal offering to new and existing patients, and how each staff member plays an integral role in doing so. He will help you ensure your patients are getting the best possible experience, whilst supporting you to maximise your practice income.
Why attend?
- Discover the significance of the patient journey to the success of your dental practice
- Learn new approaches to ensure you’re providing an excellent patient experience
- Understand your dental practice’s ‘brand’ and its impact on offering membership plans
- Develop communication skills to be used by team members to enhance the patient journey
- Understand how to offer the right membership plan for each patient
- Gain 3 hours’ CPD and achieve GDC development outcomes A, B and D.
Please note: This event is exclusive for Practice Plan members.