Open Enrollment Workshop on HOP and Learning Teams
About this Event
Registrants can select just the HOP workshop, just the Learning Teams workshop. or both for three days of intense hands-on training with case studies.
2-Day Practical Applications of HOP & Employee Engagement Principles
Understanding and improving safety and operational performance have been greatly advanced by the introduction of Human & Organizational Performance (HOP) concepts as well as strategies to improve employee engagement. HOP issues may be complex and can cover a broad range of disciplines. This 2-day training workshop offers new methods that can be applied to improve risk assessments, data acquisition, analysis, and development of appropriate and optimized corrective actions for HOP causal factors. Key takeaways from this training include understanding what motivates behavior and how to better engage employees, differentiating between HOP failure types in an unplanned event, and quickly developing and validating appropriate corrective actions to maximize organizational learning and future risk reduction.
Participants will receive instruction in the following topics:
• The importance of HOP and Employee Engagement from an Operational Perspective
• The 5 key principles of HOP – theory and pragmatic application
• Understanding Employee Motivation
• Why Employee Engagement Matters to Improve Performance
• Effective Conversations to Motivate Employees
• How Human Performance Factors Contribute to Unplanned Events, Including the Impact of Fitness for Duty Issues
• Risk Assessments
• Applying the Organization's Resources Appropriately to Events Based on Risk Significance
• Improving the Pre-Task Planning Process
• High-Integrity Post-Event Human Performance Data to Provide a Foundation for Analysis
• Efficiently Analyzing Unplanned Events, Including Near-Misses, Using Methods Appropriate to the Complexity of the Underlying Problems
• Quickly Producing Effective Corrective Actions That Reduce Risk and Maximize the Probability of Long-Term Performance Improvement and Organizational Learning
• Solving All Types of Work Problems More Effectively
• The Basics of Using vPSI Metrics as KPIs to Measure the Identification, Assimilation, Systemization, and Sustainment of Learnings from Incidents
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1-Day Introduction to Learning Teams
A learning team comprises a diverse group of individuals linked to a specific work activity and/or event who possess valuable insights related to a particular work element. Based on LEAN and HOP principles, the goal of a learning team is to foster a culture of operational learning and enhance operational knowledge within the organization, proactively exploring normal and successful work and reactively learning from events. Learning teams are a key component in organizations that value continuous improvement, problem-solving, and innovation. Learning Teams reflect the reality that most work is completed without incident, but employees make adjustments to successfully accomplish the work leading to a separation of the Work as Imagined line versus the Work as Done line (blue line versus black line).
A 1-day “Learning Teams” training workshop will equip participants with the knowledge and skills needed to effectively collaborate and learn as a team. Participants in this workshop will receive instruction in the following topics:
• Why the execution of a job, task, or project may not always unfold seamlessly
• Pros and cons of learning teams
• The value of learning from normal work
• Designing effective learning team meetings, tools and techniques for facilitating productive discussions (e.g. 5Ds).
• Roles and Responsibilities – Facilitator, Sponsor, Scribe, Participants
• Learning team process
• Psychological safety and psychosocial safety
• Work-as-Imagined versus Work-as-Done
• Error traps and latent conditions
• Why groups outperform individuals in problem identification and problem solving
• Identifying and strengthening defenses
• Reporting out recommendations, converting to action, and optimizing breadth and longevity of operational improvements
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Your Instructors
Norman Ritchie is an internationally sought-after speaker in the areas of safety performance measurement and improvement, risk management, incident investigation, organizational learning, loss prevention, problem solving and Human Performance. https://www.linkedin.com/in/normanwritchie/
Tom Knode has been in regional and global leadership roles in HSE for over 20 years. He has worked on strategies to improve safety performance and provide leaders with tools and techniques to better lead safety. He has authored or co-authored over 20 technical papers on safety leadership, culture, and performance and presented at conferences around the world. https://www.linkedin.com/in/tom-knode-b009984/
Each workshop participant will receive comprehensive backup reference material and will be issued a certificate of completion.
Where is it happening?
Event Location & Nearby Stays:
USD 1028.38 to USD 2435.63
