One Bad Review. Now What?

Schedule

Thu Nov 05 2026 at 12:00 pm to 01:30 pm

UTC-06:00
Location

Launch SA | San Antonio, TX

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Turn tough reviews into thoughtful replies without getting defensive or over-apologizing.
About this Event

One unhappy customer, one public review, and suddenly you’re composing a reply you probably shouldn’t post. In this interactive, 60-minute workshop for small business owners and entrepreneurs in retail and service businesses, you’ll practice responding to complaints with tact, acknowledging concerns without accepting every accusation, and avoiding phrases that make matters worse. Leave with a simple response framework, a reply you can adapt, and optional AI prompts that help you find the words while keeping your own voice.


Event Details:

Date: November 5th, 2026

Time: 12:00pm- 1:30pm

Location: Launch SA

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Where is it happening?

Launch SA, 600 Soledad, San Antonio, United States

Event Location & Nearby Stays:

Tickets

USD 0.00

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Launch SA
Host or PublisherLaunch SA

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