NLP Training Course

WHO SHOULD ATTEND Executive assistants who want to gain confidence in communication and persuasive language techniques

COURSE OBJECTIVESA motivational and interactive course, relevant to the administrative professional, providing experimental and practical skills that can be shared and instantly “useable.” This will involve a combination of paired and grouped exercises, demonstrations and discussions.

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• Introduction of Neuro Linguistic Programming as the basis for learning
  
• Understanding of where NLP came from and what it means
  
• Identification of the constituent building blocks of NLP 
  
• Exploring NLP in relation to the role of the admin professional and your everyday life
  

COURSE MODULES:1. It’s all about Rapport

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• Introducing and reinforcing the key elements of rapport 
  
• Recognising when you are in and out of rapport
  
• Practicing techniques to create and maintain successful working relationships and communication channels with your management team
  
• Active listening – polishing your listening skills as a vital aspect of communication 
  

2. Message received loud and clear

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• Identification of the communication model 
  
• Understanding of how we filter messages
  
• Understanding the barriers to successful communication and employing techniques to overcome these 
  
• Understanding the importance of non-verbal communication
  

3. Mind your language

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• Understanding of how we make sense of our world and the preferred communication style and language of yourself and your management team
  
• Seeing, hearing and feeling your world – how our senses determine our language and communication style
  
• Developing flexibility in your language to ensure optimum lines of communication
  
• If you believe you can or believe you cannot, either way you are likely to be right
  
• Exploring beliefs you hold that can ensure or sabotage your success 
  
• Recognising “enabling” and “limiting” beliefs that are crucial for your overall success
  
• Developing flexibility in order to change limiting beliefs to promote assertiveness, motivation and confidence in your office environment
  
• Discovering your fears and developing strategies to overcome them
  
• Utilising the benefits of curiosity versus judgement
  

4. The person with the most flexibility has the most influence over any interaction

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• Recognising the need for flexibility in our thinking, behaviours and language to be an influential and valued member of our organisation
  
• Understanding different questioning techniques
  
• Building a portfolio of effective questions
  
• Successfully applying outcome thinking to identify and achieve what you and others need and want to achieve
  

Host or Publisher Aspira Training