Never Lose a Customer Again | Elevate Book Series and Workshop (8 Sessions)

8-session workshop based on a business book focused on customer experience, client retention, and lasting business relationships.
About this Event

A guided book series for business professionals who are ready to strengthen customer relationships, improve client experience, and build lasting loyalty in business.

This summer at Elevate Coworking, we will be reading Never Lose a Customer Again by Joey Coleman and discussing the eight phases of the customer journey together in a practical, discussion-based format designed for real-world application.

This is more than a traditional book club. Each session is intended to encourage thoughtful conversation, practical insight, and meaningful reflection on the way we serve and retain clients in our businesses.

Registration includes all eight sessions in the Summer 2026 Elevate Book Series. Participants register one time for the complete series.

Participants are responsible for purchasing their own copy of the book prior to the start of the series.

Schedule

Wednesdays | 8:00 AM – 9:30 AM
2nd & 4th Wednesdays
June 24 – September 23, 2026

Session Dates

June 24
July 8
July 22
August 12
August 26
September 9
September 23

*Update, we have changed the date of session 1 to June 24th, from the originally scheduled date of June 10th.

We’re glad you’re joining us. This series works best when attended consistently, so we encourage you to review the full schedule and plan ahead.

Registration Options
Elevate Member Registration

Included for current Elevate Coworking members and Community Members.

Full Series Registration (8 Sessions)

$75 one-time registration fee for non-members.
Includes access to the complete 8-session series.

If you choose to become an Elevate member during the course of the series, your registration fee may be applied toward membership.

About Community Membership

For professionals who may not need office space or a business address but still want to participate in Elevate’s professional community, our Community Membership provides access to member-only studies, groups, roundtables, and professional growth opportunities throughout the year for $39/month.