Negotiation Skills - Professional 1 Day Workshop | Spokane Valley, WA

• Duration: 1-Day Practical Training (8 Hours)
• Timing: 9:00 AM – 5:00 PM (including breaks)
• Location: Location shared via email ( Complete Address )
• Format: Classroom Training (Virtual option available on request)
• Language: English
• Certificate: Course Completion Certificate
• PDUs Awarded: 8 Professional Development Units
• Contact: [email protected]

Master the art of negotiation with this interactive, practical, and high-impact Negotiation Skills – Professional 1-Day Workshop. Whether you negotiate with clients, colleagues, vendors, or leadership teams, this program equips you with the confidence, tools, and strategies required to achieve stronger outcomes in any situation.

Throughout the day, participants learn how to influence effectively, manage emotions in conversations, communicate with clarity, shift power dynamics, and navigate difficult discussions with ease. You will explore modern negotiation models, assess your personal style, and practice proven techniques through real-world exercises and role-plays.

This workshop blends theory with hands-on activities, helping you strengthen your communication, persuasion, and relationship-building abilities. By the end of the session, you will be fully prepared to negotiate win-win agreements, protect your interests, and create sustainable outcomes in both professional and personal environments.

Ideal For:
Professionals in sales, operations, HR, finance, procurement, project management, customer service, leadership roles, or anyone who negotiates as part of their daily responsibilities.

By the end of the workshop, participants will be able to:

• Identify and apply the core stages of an effective negotiation process.
• Use influential communication techniques without authority or positional power.
• Distinguish between persuasion, assertiveness, manipulation, and active listening.
• Understand attitudes, behaviors, cultural differences, and how they shape negotiation outcomes.
• Recognize power structures and shift control using strategic tactics.
• Communicate confidently using verbal, nonverbal, and presentation skills.
• Build negotiation plans, anticipate challenges, and manage conflict constructively.
• Assess risks, preserve relationships, and aim for mutually beneficial results.
• Use BATNA, ZOPA, and a Negotiation Canvas to structure stronger deals.
• Present ideas clearly and manage impressions to increase influence.

Welcome & Introductions
• Workshop overview
• Individual introductions
• Expectations and learning goals

Understanding Negotiation Foundations
• What negotiation really means
• Common myths and realities
• Self-reflection activity: Your negotiation style

Negotiation Canvas Framework
• Key elements of the canvas
• Mapping interests and outcomes
• Exercise: Build your negotiation map

Tea / Coffee Break

BATNA – Building Your Best Alternative
• Why your fallback option matters
• Step-by-step BATNA development
• Practical scenario: “The Selling Situation” role-play

ZOPA – Finding the Possible Agreement Zone
• Identifying bargaining ranges
• Overcoming negative zones
• Pair activity: ZOPA simulation

Defining Success in Negotiation
• Success metrics and outcome evaluation
• Relationship and reputation considerations
• Quick activity: “Handshake Challenge”

Lunch Break

Influence & Persuasion Essentials
• Six science-based persuasion principles
• Ethical vs. unhealthy influence tactics
• Group discussion: “Sun and Wind Analogy”
• Short video insights and reflection

Mastering Communication in Negotiation
• Building rapport quickly
• Nonverbal cues and emotional signals
• Role-play: “Connecting with a Stranger”

Tea / Coffee Break

Presentation Skills for Negotiators
• Crafting clear messages
• Using silence, pace, tone, and structure
• Activity: “Speak with Impact”
• TED-style video and group discussion

Building a Negotiation Strategy
• Preparing your plan
• Managing conflict and resistance
• Asking for support and resources
• Risk assessment & relationship management

Closing & Feedback
• Personal SWOT/GAP assessment
• Final Q&A
• Certificates & workshop closure

🎓 Certification

All participants will receive a Certificate of Completion from LearneRRing, recognizing their achievement.

Exclusive OffersGroup Discounts:10% off for groups of 5-10 participants15% off for groups of 11-20 participants
Corporate & Team Training Available

Want this course delivered at your workplace or for your team? We offer customiz

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