Motivational Interviewing Skills for Professionals: 1 Day in Toronto
About this Event
Bring your team and save
1. Groups of three or more receive a 10% discount
2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount
About the course:
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session
If you would like weekend training sessions, kindly reach out to us at for availability and scheduling.
Event Description
Turn Difficult Conversations into Opportunities for Positive Change
What if you could help someone move from “I’m not ready” to “I’m willing to try”—without pressure, confrontation, or persuasion?
Motivational Interviewing (MI) is a powerful communication approach that helps professionals engage people, explore their motivation, address ambivalence, and support meaningful behavior change.
Our 1-day Motivational Interviewing Skills for Professionals workshop is designed for professionals who regularly have conversations where trust, engagement, motivation, and change matter. Whether you're working with patients, employees, students, clients, customers, or teams, you'll learn how to replace resistance with collaboration and turn challenging conversations into productive ones.
This is a highly practical workshop featuring role plays, case studies, scenarios, simulations, and hands-on exercises, allowing participants to practice MI techniques in realistic professional situations.
What You'll Experience During the Workshop
This isn't training where you simply sit and listen.
You'll have opportunities to practice, experiment, reflect, and receive feedback.
The day includes:
• Interactive MI exercises
• Realistic workplace scenarios
• Case-study discussions
• Role-playing activities
• Communication practice using OARS
• Resistance-management exercises
• Professional simulations
• Reflection and feedback
• Personal MI action planning
By the end of the session, you'll have more than theoretical knowledge—you'll have practical techniques you can begin using in your professional conversations immediately.
What You'll Take Away
By completing this workshop, you'll be better prepared to:
• Communicate with greater empathy and confidence
• Build trust and rapport more effectively
• Identify motivation and ambivalence
• Encourage meaningful engagement
• Respond to resistance without escalating conflict
• Support ethical and sustainable behavior change
• Improve coaching, feedback, counseling, and support conversations
• Apply MI techniques across different professional settings
• Incorporate Motivational Interviewing into your daily practice
• Measure your progress and continue improving your MI skills
Who Will Benefit from This Workshop?
This program is particularly valuable for professionals whose work involves guiding, supporting, coaching, influencing, or helping others make decisions and changes.
It is suitable for:
• Healthcare and mental health professionals
• HR professionals and organizational managers
• Team leaders and supervisors
• Social workers and community service professionals
• Educators and student counselors
• Coaches and trainers
• Customer service professionals
• Sales professionals
• Other client- or people-facing professionals
No matter your industry, if your work involves conversations that can influence engagement or behavior, MI can become a valuable addition to your professional toolkit.
©2026 Catils. This content is protected by copyright law. Copy or Reproduction without permission is prohibited
Bring Your Team!
Customized In-House MI Training for Your Team
Want your entire team to develop stronger communication and behavior-change skills?
We also offer customized in-house Motivational Interviewing training for organizations. Rather than delivering a generic program, the session can be adapted to your organization's industry, workforce, communication challenges, professional roles, and business objectives.
Your customized in-house workshop can incorporate:
• Industry-specific situations and case studies
• Role plays based on your team's real-world conversations
• Healthcare, HR, education, sales, or customer-service scenarios
• Your organization's communication objectives
• Specific challenges involving resistance or engagement
• Team coaching and feedback
• Practical tools that participants can apply immediately
• Classroom or customized on-site delivery
Whether you want to improve employee coaching, patient engagement, student support, customer conversations, leadership communication, or team performance, we can tailor the training around your organization's needs.
Give your team a common communication framework—and the practical skills to use it effectively.
For customized in-house training, contact us to discuss your organization's requirements, participant profile, learning objectives, and preferred delivery format.
📧 Contact us today to schedule a customized in-house, face-to-face session:
Agenda
Module 1: Introduction to Motivational Interviewing
Info: • Understand MI principles and collaborative communication
• Explore motivation and ambivalence in clients, employees, or students
• Recognize barriers to engagement
• Icebreaker Exercise
Module 2: Core MI Communication Techniques
Info: • Master open-ended questions, affirmations, reflections, and summaries (OARS)
• Develop active listening and empathy
• Respond effectively to resistance
• Activity
Module 3: Understanding Motivation and Behavior Change
Info: • Explore intrinsic vs extrinsic motivation
• Identify readiness for change across individuals and teams
• Align goals with values and desired outcomes
• Case Study
Module 4: Applying MI in Professional Contexts
Info: • Adapt MI for healthcare, HR, social work, education, or sales
• Conduct effective coaching, feedback, or counseling conversations
• Guide individuals toward self-motivated decisions
• Role Play
Module 5: Overcoming Resistance and Objections
Info: • Recognize and address reluctance constructively
• Reframe objections as engagement opportunities
• Maintain rapport and trust during difficult interactions
• Scenario Exercise
Module 6: Integrating MI into Daily Practice
Info: • Incorporate MI into workflow and professional routines
• Collaborate effectively with multidisciplinary teams
• Use MI to enhance engagement, adherence, or performance
• Simulation Exercise
Module 7: Personal MI Action Plan
Info: • Develop a step-by-step plan to apply MI skills professionally
• Set measurable goals and track outcomes
• Commit to continuous skill improvement
• Action Plan Presentation
Where is it happening?
Event Location & Nearby Stays:
CAD 745.78 to CAD 958.78
