MHS Vendor Day Telemaintenance Hardware and Software Demos

What: We seek a demonstration of telemaintenance hardware and software that can provide:

• Remote troubleshooting and support via interactive voice and video communication (“see what I see” maintenance support).
• Augmented Reality (AR) assistance with digital guidance (media, telestration, step-by-step instructions) overlaid onto real-world equipment through glasses or headsets.

Where: Ft Detrick, MD

When: March 2025

Why: A robust telemaintenance program could significantly reduce the volume of medical devices shipped to higher maintenance levels. Near-term impacts include precise troubleshooting, tele-mentoring of junior technicians, and higher confidence in expertise and parts required. Long-term effects could include greater proficiency, cost-effective training, and higher medical device readiness rates across the Army.

Host or Publisher Defense Health Agency Medical Logistics Division (DHA Medlog)