Melbourne Town Hall Famil Tours

Date: Thursday 19 March 2026 AM Session

Time: 11:00 AM – 12:00 PM (10 people)

1:00PM - 2:00PM (10 people)

Mode: In-person

Location / Meeting Point: Security Concierge Desk, Melbourne Town Hall, 90–120 Swanston Street

Description:

Join Tour Guides Australia colleagues for a 1-hour (approx) tour of Melbourne Town Hall. Visitors will explore the Town Hall while adhering to security and safety protocols. Tours take place in office areas and include:

Highlights:

Guided exploration of Melbourne Town Hall’s heritage and architecture

Insight into City of Melbourne operations

Understanding the building’s role in civic and cultural life

Opportunity to observe historic rooms and council chambers

Safe, structured, and accessible tours for all participants

Discuss the procedures and safety requirements relevant for all visitors, particularly regarding security, accessibility, and group conduct.

Accessibility:

Advise of any mobility, hearing, or vision requirements in advance. Please contact [email protected] of any accessibility needs.

Important information:

• Check-in: 10–15 minutes before tour start at Security Concierge Desk
• Photo ID: Required for visitors 18+
• Children: Must be accompanied by a responsible adult
• Visitor Pass: Collect from the security desk and follow instructions
• Toilets: Nearest facilities on Collins Street; none inside for visitors
• Photography/Filming: Not allowed of staff or office areas unless approved by guide
• Late Arrivals: Not permitted; tours start promptly
• Large Bags/Backpacks/Prams: Not permitted; limited cloak space available at own risk
• Tour Duration: Approx. 60 minutes

Getting There:

• By train – Town Hall or Flinders St Stations

• By tram – Routes 11,12,48 and 103 (Stop 6) Melbourne Town Hall/Collins Street, Routes 1,3/3a,5,6,16,64,67 and 72 (Stop 11) City Square/Swantson Street

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Host or Publisher Professional Tour Guide Association of Australia