MaxContact Customer Event - Manchester
About this Event
We start at 10:00am, with a welcome from Ben Booth, our CEO, on where MaxContact is headed and why this event is a conversation, not a showcase. Our product team will walk through the full platform with worked examples, covering the reporting and analytics tools available to you, and the contact strategies - workflows, triggers, CRM-led approaches - that get the best from your setup.
We're also launching Auto QA at Scale and you can expect an external industry voice on the big issues shaping the sector.
In the afternoon, we'll dig into the key challenges we're hearing from you daily, including:
- Connect Rate Challenge - tackling declining connect rates in outbound contact
- AI Overwhelm - where to start with AI, common myths, and cutting through the uncertainty
- Agent Performance, Retention & Support - coaching, turnover and getting the best from your teams
Daytime sessions close at 4:30pm, with refreshment breaks and lunch provided, before we head to Chotto Matte for more food, drinks and Manchester skyline views with fellow customers and the MaxContact team, running until around 8:00pm.
Register by 15th September.
Questions? Email [email protected]
Where is it happening?
Event Location & Nearby Stays:
GBP 0.00
