Mastering Negotiation and Influence 1 Day Workshop in Spokane Valley, WA

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery Format: Classroom (Food and Beverages included)

Course Overview :

This course is designed to equip participants with negotiation and influence techniques essential for success across various scenarios and with individuals of diverse power dynamics. It delves into the impact of negotiations on both organizations and individuals, exploring different outcomes achievable through negotiation strategies. Participants will learn the art of influencing processes and achieving objectives even without explicit authority. Each module is tailored to address specific audience needs and skill gaps, fostering practical application through interactive sessions and role-playing exercises.

Learning Objectives:

By the end of this course, participants will be able to:

• Define negotiation and influencing stages and apply them effectively.
• Explore various aspects of negotiation including persuasion, manipulation, assertiveness, rationalization, and active listening.
• Understand the dynamics of individuals and organizations, including attitudes, behaviors, cultures, and managing emotions and resistance.
• Analyze power dynamics and tactics for altering control, emphasizing the importance of knowledge.
• Master communication strategies, encompassing both verbal and nonverbal communication techniques.
• Develop negotiation plans, anticipate challenges, manage conflicts, and seek collaborative solutions.
• Cultivate interpersonal skills, emphasizing self-awareness, adaptability, and resilience.
• Evaluate negotiation outcomes, assess risks, maintain relationships, and strive for win-win solutions.
• Utilize negotiation tools such as BAPNA, ZOPA, negotiation canvas, and others effectively.
• Recognize how effective communication and presentation skills enhance negotiation prowess.

Prerequisites: None

Course Materials:

Participants will receive:

• Course manual with presentation slides
• Reference materials

Examination: None

Agenda:

• Before We Begin
• Welcome/Introductions
• Purpose/Inspiration
• Course Dynamics
• Self-Evaluation on Basic Negotiation Skills Knowledge - Class Discussion
• Negotiation Canvas: Understanding the Methodology
• Giving and Taking: Think, Feel, See, Hear, Say, and Do
• Points of Interest: Plan B (Key Arguments and Drawbacks)
• BATNA and ZOPA
• Evaluating Success
• Maintaining a Continued Positive Relationship
• Influence and Persuasion
• Introduction to Communication and Presentation Skills
• Conclusions
• Wrap Up
• Self-Assessment GAP
• Feedback Form
• Closing Remarks

Technical Requirements:

For eBooks:

• Internet connection for downloading the eBook
• Laptop, tablet, Smartphone, eReader (No Kindle)
• Adobe DRM supported software (e.g., Digital Editions, Bluefire Reader)
• eBook download and activation instructions

Taking the "Mastering Negotiation and Influence" course on-site at your organization offers several benefits:

• Customization: The course content can be tailored to align with your organization's specific needs, challenges, and industry dynamics. This ensures that participants receive relevant training that directly applies to their roles and responsibilities.
• Convenience: Conducting the course on-site eliminates the need for participants to travel to external training locations, saving time and reducing logistical hassles. It allows for seamless integration into the organization's schedule without disrupting daily operations.
• Team Cohesion: By training together as a team, participants can develop a shared understanding of negotiation techniques and strategies. This fosters collaboration, enhances communication, and promotes a unified approach to negotiations within the organization.
• Confidentiality: On-site training provides a secure environment where sensitive organizational information can be discussed without concerns about confidentiality. Participants can freely explore real-world scenarios and challenges specific to the organization without external exposure.
• Cost-Effectiveness: Hosting the course on-site can be more cost-effective, especially for larger groups, as it eliminates individual registration fees and travel expenses. Additionally, it allows organizations to leverage existing resources and facilities.
• Immediate Application: Participants can immediately apply the knowledge and skills gained from the course to their daily work. This facilitates faster integration of learning into practice, leading to tangible results and improved performance.
• Increased Engagement: On-site training encourages active participation and engagement from participants, as they are in a familiar environment surrounded by colleagues and peers. This facilitates open discussions, knowledge sharing, and collaborative problem-solving.
• Tailored Follow-Up: Following the course, organizations can implement tailored follow-up activities, such as coaching sessions or workshops, to reinforce learning and support ongoing skill development. This ensures that the benefits of the training are sustained over time.
• Demonstrated Investment in Development: Hosting professional development opportunities on-site demonstrates the organization's commitment to investing in the growth and development of its employees. This can boost morale, motivation, and retention within the workforce.
• Flexibility: On-site training offers flexibility in scheduling, allowing organizations to choose dates and times that best accommodate their operational needs and employee availability. This flexibility ensures minimal disruption while maximizing learning outcomes.

To host the session for your group on-site, enquire us at [email protected]

Host or Publisher Mangates