Mastering Coaching and Feedback Skills (workshop)

• Manage under-performance and behavioural issues promptly and confidently.
• Learn proven and brain-friendly techniques to effective and actionable feedback.
• Create safety for yourself and others to have tough and important conversations.
• Discover how to prepare for feedback and coaching sessions and feel more assured.
• Significantly reduce the risk of creating avoidable conflicts or stalemates in the team.
• Cultivate a culture of learning that helps own up to mistakes and make improvements.
• Build trust, psychological safety and willingness to receive feedback and coaching.

* Ticket inclusions: Tea/coffee, Snacks, Lunch, WiFi, Workbook, Self-assessment and Certificate.

This training is most useful for team leaders, managers, potential leaders and HR professionals.

1. Know the difference between feedback and criticism
2. Learn to manage your resistance to giving feedback
3. Practice a stepwise technique to giving effective feedback
4. Discover when to coach and learn proven coaching tools
5. Get confident in addressing poor performance or behaviour

Far too many people leaders can shy away from giving constructive feedback or coaching people when they need to. This encourages people to disengage, feel stuck and get frustrated at work. This takes up time and creates avoidable stress and conflict. It’s your timely communication that creates a culture of accountability, improvement and growth in your team and organisation. Holding back feedback creates gaps in your expectations of people and their performance and behaviour at work. When you turn reluctant to engage in candid and fair feedback, it allows low performance to linger and encourages poor behaviour to continue, and even escalate. This workshop can help you offer timely, respectful, specific and actionable feedback that enables self-development and progress for your people.

• understand criticism vs effective feedback
• manage underperformance and behaviour issues
• learn brain friendly techniques to give feedback
• create a safe environment for tough conversations
• learn how to prepare for a feedback session
• reduce the risk of conflict and stress at work
• know when to offer feedback and coaching
• learn principles of coaching for team leaders
• build trust, safety and rapport in a short time
• gain agreement on changes and improvements

This is a full-day training workshop. Please arrive by 8:45 am for a 9:00 am start. Then head to the "Junction training room" on the ground floor at the IBIS Hotel to attend the workshop.

Equality Consulting provides accessible and inclusive events. Please speak with us about your specific needs, so we can make sure you can fully participate during the day.

• The training venue is on the ground floor with an accessible toilet on the floor.
• Please let us know if you plan to use Assistive Technology tools during the workshop.
• Interpreters and service dogs are welcome to join when supporting a participant.

Sonali D’silva is the Founder of Equality Consulting and a Certified Inclusive Leadership Professional, executive Coach and Diversity & Inclusion consultant based out of Adelaide, SA. Sonali is a valued facilitator and speaker on leadership development and communication. She is an engaging storyteller who deeply connects with her audiences. Over her long corporate career, Sonali had led teams and trained senior leaders on leadership and team management skills. Sonali's professional profile and recommendations can be found on her LinkedIn profile.

Please visit the Equality Consulting Website for more on our work and client testimonials.

Parking near venue: Rundle Place carpark located at 90 Grenfell Street

WiFi: The training room will have Free WiFi available to all participants.

Dietary requirements: Please share your dietary requirements at ticket check out.

Venue address: IBIS Hotel, 122 Grenfell St, Adelaide SA 5000 (next to Rundle Mall)

Hotel contact: +61 8159 5588| Email: [email protected]

Join the workshop to interrupt leadership biases and lead with more fairness and inclusion!

Host or Publisher Equality Consulting